Mobile Crisis Case Manager

Elizabeth Layton Center, Inc.; Paola (KS); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

Generous paid time off

Wellness resources to support yourwell

Collaborative, supportive team

Ongoing opportunities for professional

Healthy work-life balance

Job summary

The Elizabeth Layton Center in Paola, KS seeks a Mobile Crisis Case Manager to join our Outpatient Crisis team, delivering crisis intervention and case management across community settings.

You will respond to crisis lines, assess danger, coordinate resources, and work on a 24-hour crisis team, including on-call duties, home visits, and collaboration with local agencies.

Qualifications

• Bachelor’s degree or equivalent experience necessary to meet State of Kansas licensing regulations.
• Possesses the minimum qualifications as documented in the Kansas Case Management Program Standards.
• Familiarity with mental health theory and practice.
• Clean driving record
• Incumbent must pass a security check as required by Medicaid Regulations

Responsibilities

• Provide direct service to clients through crisis intervention and documentation on calls.
• Assess immediate needs of walk-in/call-in clients presenting with psychiatric crises.
• Respond to behavioral health crises in the community and at hospital settings.
• Support Mobile Crisis Unit calls and transport clients to the hospital when needed.
• Be part of a 24-hour Crisis team on a rotating schedule.
• Develop mastery of Evidence Based models and educate families on symptomatology and relapse indicators.
• Assist in data collection and provide reports to supervisor.
• Meet direct service expectations and deadlines for daily paperwork and reports.
• Provide support outside scheduled hours and assist other case managers as needed.

Skills

Positive approach

Oral and written communication

Relationship building

Cultural sensitivity

Safety and accommodations

Education

Bachelor’s degree or equivalent experience

Kansas Case Management Program Standards

Mental health theory and practice familiarity

Clean driving record

Security check per Medicaid regulations

Job description

Description

The Elizabeth Layton Center is seeking a Mobile Crisis Case Manager to join our Outpatient Crisis team. If you thrive in a vibrant, supportive, and inclusive work environment, this is the opportunity you’ve been looking for!

Who we are:

Elizabeth Layton Center (ELC) is honored to be designated a Certified Community Behavioral Health Clinic (CCBHC), with locations in Ottawa and Paola, KS. CCBHCs offer a model of care focused on accessible and integrated behavioral health services. Our vision is to be recognized as the provider of choice for coordinated physical and behavioral health services in the communities we serve. ELC specializes in working with underserved populations to meet the growing needs unique to their situation and life experiences.

What we offer:

• Competitive compensation
• A comprehensive benefits package
• Generous paid time off
• Wellness resources to support your well-being
• A collaborative, supportive team environment
• Ongoing opportunities for professional growth
• A healthy work-life balance

Summary:

The Mobile Crisis Case Manager works as part of a team providing crisis intervention to meet the needs of members of the community. This includes responding to telephone calls on crisis intervention lines, assessing current level of danger for clients who report a psychiatric crisis both by phone and in-office, providing case management applying CCBHC practices, as needed, work with adults and children to see that community resources are in place to meet the current needs of the client. The successful candidate will be able to provide emergency services on a short-term basis and assist with efficient functioning of the Emergency Services Team. The majority of the time will be spent providing services to consumers in homes, vocational sites, program sites or other community settings, with minimal time spent at the Center. This position reports directly to the Director of Clinical Services.

On-call availability is a requirement of this position. This position serves clients in both Miami and Franklin Counties

Major Job Responsibilities:

• Provide direct service to clients in responding to telephone calls on multiple crisis intervention phone lines while concurrently documenting calls
• Address the immediate needs on walk-in/call-in clients who present in the office with a psychiatric crisis
• Respond to behavioral health crises in the community at locations such as ERs, LEO locations, schools, and consumer homes
• Support the clinical staff in the community by assisting with Mobile Crisis Unit calls
• Transport clients to the hospital when needed
• Member of 24-hour Crisis team assisting with crisis intervention, crisis stabilization, and mobile emergency response on a rotating schedule
• Develop master of Evidence Based models
• Education to family in symptomatology, awareness of relapse indicators and handling of crisis situations
• Assis in collection of program data, provides reports as necessary to supervisor
• Meets direct service expectations
• Meets deadlines for daily paperwork and reports
• Provides quality documentation
• Provides supportive intervention when needs arise outside of scheduled hours
• Assists other case managers and consumers as needed to help meet agency’s needs
• Other duties as assigned
• Completes all required trainings as assigned
• Complies with ELC policies and procedures

ELC is an Equal Opportunity Employer (EOE) and considers all applications irrespective of race, marital status, sex, age, skin color, religion, nationality, veteran status, disability or any other characteristic protected by law.

Take the next step toward a bright future - and become part of a team where your contributions truly matter!

Requirements

Education and/or Experience:

• Bachelor’s degree or equivalent experience necessary to meet State of Kansas licensing regulations?
• Possesses the minimum qualifications as documented in the Kansas Case Management Program Standards??
• Familiarity with mental health theory and practice?
• Clean driving record
• Incumbent must pass a security check as required by Medicaid Regulations

Knowledge, Abilities and Skills:

• Relates a positive approach to complex mental health issues?
• Ability to communicate effectively orally and in writing?
• Ability to establish effective working relationships with staff, community agencies, and consumers?
• Ability to be sensitive to cultural and ethnic differences?
• Ability to safely perform major job responsibilities, with or without reasonable accommodations?