Mobile Crisis Case Manager

Elizabeth Layton Center; Ottawa (KS); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Competitive compensation

Generous paid time off

Wellness resources

Collaborative team environment

Ongoing professional growth

Healthy work-life balance

Job summary

Elizabeth Layton Center in Ottawa, KS, seeks a Mobile Crisis Case Manager to join the Outpatient Crisis team. You will respond to crisis calls, assess danger, and provide case management to adults and children in homes and community settings.

The role requires on-call availability, reports to the Director of Clinical Services, and serves clients in Miami and Franklin Counties. Join a collaborative, supportive team with opportunities for growth and a healthy work-life balance.

Qualifications

• Bachelor’s degree or equivalent experience to meet Kansas licensing requirements.
• Familiarity with mental health theory and practice.
• Clean driving record.
• Pass a security check as required by Medicaid regulations.

Responsibilities

• Provide crisis intervention via phone and in-person to clients.
• Assess danger level during psychiatric crises and coordinate resources.
• Respond to crises in community settings (ERs, schools, clients’ homes).
• Support Mobile Crisis Unit calls and transport clients to hospital when needed.
• Work on a 24-hour crisis team on a rotating schedule.
• Document calls and maintain accurate records for program data.

Skills

Effective communication

Cultural sensitivity

Case management

Team collaboration

Education

Bachelor’s degree

Job description

Description

The Elizabeth Layton Center is seeking a Mobile Crisis Case Manager to join our Outpatient Crisis team. If you thrive in a vibrant, supportive, and inclusive work environment, this is the opportunity you’ve been looking for!

Who We Are

Elizabeth Layton Center (ELC) is honored to be designated a Certified Community Behavioral Health Clinic (CCBHC), with locations in Ottawa and Paola, KS. CCBHCs offer a model of care focused on accessible and integrated behavioral health services. Our vision is to be recognized as the provider of choice for coordinated physical and behavioral health services in the communities we serve. ELC specializes in working with underserved populations to meet the growing needs unique to their situation and life experiences.

What We Offer

• Competitive compensation
• A comprehensive benefits package
• Generous paid time off
• Wellness resources to support your well-being
• A collaborative, supportive team environment
• Ongoing opportunities for professional growth
• A healthy work-life balance

Summary

The Mobile Crisis Case Manager works as part of a team providing crisis intervention to meet the needs of members of the community. This includes responding to telephone calls on crisis intervention lines, assessing current level of danger for clients who report a psychiatric crisis both by phone and in-office, providing case management applying CCBHC practices, as needed, work with adults and children to see that community resources are in place to meet the current needs of the client. The successful candidate will be able to provide emergency services on a short-term basis and assist with efficient functioning of the Emergency Services Team. The majority of the time will be spent providing services to consumers in homes, vocational sites, program sites or other community settings, with minimal time spent at the Center. This position reports directly to the Director of Clinical Services. On-call availability is a requirement of this position. This position serves clients in both Miami and Franklin Counties.

Major Job Responsibilities

• Provide direct service to clients in responding to telephone calls on multiple crisis intervention phone lines while concurrently documenting calls
• Address the immediate needs on walk-in/call-in clients who present in the office with a psychiatric crisis
• Respond to behavioral health crises in the community at locations such as ERs, LEO locations, schools, and consumer homes
• Support the clinical staff in the community by assisting with Mobile Crisis Unit calls
• Transport clients to the hospital when needed
• Member of 24-hour Crisis team assisting with crisis intervention, crisis stabilization, and mobile emergency response on a rotating schedule
• Develop master of Evidence Based models
• Education to family in symptomatology, awareness of relapse indicators and handling of crisis situations
• Assis in collection of program data, provides reports as necessary to supervisor
• Meets direct service expectations
• Meets deadlines for daily paperwork and reports
• Provides quality documentation
• Provides supportive intervention when needs arise outside of scheduled hours
• Assists other case managers and consumers as needed to help meet agency’s needs
• Other duties as assigned
• Completes all required trainings as assigned
• Complies with ELC policies and procedures

ELC is an Equal Opportunity Employer (EOE) and considers all applications irrespective of race, marital status, sex, age, skin color, religion, nationality, veteran status, disability or any other characteristic protected by law.

Requirements

Education and/or Experience:

• Bachelor’s degree or equivalent experience necessary to meet State of Kansas licensing regulations?
• Possesses the minimum qualifications as documented in the Kansas Case Management Program Standards??
• Familiarity with mental health theory and practice?
• Clean driving record
• Incumbent must pass a security check as required by Medicaid Regulations

Knowledge, Abilities And Skills

• Relates a positive approach to complex mental health issues?
• Ability to communicate effectively orally and in writing?
• Ability to establish effective working relationships with staff, community agencies, and consumers?
• Ability to be sensitive to cultural and ethnic differences?
• Ability to safely perform major job responsibilities, with or without reasonable accommodations?