MOBILE COLLECTIONS SPECIALIST- IN DCS (4985)

Cordant Health Solutions; Fort Wayne (IN); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Mileage reimbursement

$50 monthly cell phone reimbursement

$100 incentive bonus for after-hours

Job summary

Cordant Health Solutions is seeking a Mobile Collection Specialist in Fort Wayne, IN to join our Field Operations team in Allen County. The role performs home-based drug screen collections for participants involved with the Indiana Department of Child Services, with routes planned daily.

The ideal candidate travels within a 45-mile radius, handles urine, oral fluid or hair specimens, and maintains accurate documentation while meeting contract requirements.

Qualifications

• HS diploma or GED required.
• At least 1 year of customer-facing experience.
• Ability to perform observed collections and collect specimens.
• Valid driver’s license and reliable transportation.
• Own a smartphone with location tracking.
• Willing to travel within region including overnights/weekends.

Responsibilities

• Travel to homes, worksites, or DCS offices to collect specimens.
• Log, order, process, and ship samples.
• File requisitions and chain-of-custody forms.
• Courier specimens to drop-off locations or labs.
• Maintain detailed records of client interactions.
• Support program managers to ensure sites meet standards.
• Perform other duties as assigned.

Skills

Verbal communication

Written communication

Attention to detail

Time management

Customer service

Education

HS diploma or GED

Tools

Smartphone with GPS

Basic computer skills

Job description

Job DetailsLevel: EntryJob Location: Ft Wayne Allen Co - Fort Wayne, IN 46806Position Type: Full TimeEducation Level: High SchoolSalary Range: $16.00 - $18.00 HourlyJob Shift: Day

We are seeking a self-motivated Mobile Collection Specialist to join our Field Operations team in Allen County, Indiana. The ideal candidate will be located in FortWayne,IN with the ability to travel within a 45‑mile radius. In this role, you will be performing home‑based collections for individuals required to complete drug screens as part of their involvement with the Indiana Department of Child Services. Our Mobile Collection Specialists receive their daily travel routes each morning and are responsible for collecting urine, oral fluid (saliva) or hair specimens in accordance with contractual requirements.

Shift: Monday - Friday 11:00AM - 7:00PM

Salary:$16.00 - $18.00

Additional benefits for Mobile Collections Specialists include mileage reimbursement, $50 monthly cell phone reimbursement and an incentive bonus of $100 for emergency collection requests fulfilled outside of your regularly scheduled working hours.

Primary Responsibilities

• Travel to participant’s home, work, or local DCS office to collect urine, oral, and/or hair specimens
• Log, order, process and assemble samples for shipping to laboratory
• File requisitions, chain of custody forms, and associated paperwork
• Courier specimens to drop off location and/or lab
• Keep detailed record of client and patient interactions
• Travel to third party collection sites to perform site inspections, as needed
• Provide support to the Program Manager and Regional Lead ensuring that third party collection sites meet Cordant’s standards for the Indiana Department of Child Safety program.
• All other duties as assigned

Qualifications

• HS diploma or GED, required
• 1+ year of experience working directly with customers or patients required
• Experience in healthcare, criminal justice, or a similar dynamic field preferred
• Ability to perform observed collections and collect biological specimens, required
• Availability to travel within region for emergency, after-hours collections with little notice (1 hour), including potential overnights and weekends, required
• Valid Driver's License, reliable transportation, and proof of auto insurance with candidate listed as an insured driver, required
• Must own a Smartphone with ability to enable location-tracking
• Basic computer skills with the ability to set up applications independently, required
• Strong attention to detail with excellent verbal and written communication skills, required
• Ability to work effectively under tight deadlines and de‑escalate communications with participants in potentially stressful or dynamic situations
• Light to moderate physical effort (lift/carry up to 25 lbs.), and sitting/standing for long periods of time, required
• Ability to wear scrubs and protective devices (gloves), required

Benefits

Cordant supports our employees by providing a comprehensive benefits package to eligible staff (per state regulations) that includes: Medical, Dental, Vision Insurance, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA) Paid Time Off (PTO) accruing on day 1, Volunteer Time Off (VTO), Paid Holidays, 401(k) with Company Match, Employee Assistance Program (EAP), Short Term and Long-Term Disability (STD/LTD) and Company Paid Basic Life Insurance.