Mobile Clinic Receptionist

ARIZONA HUMANE SOCIETY; Phoenix (AZ); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Competitive salary

Generous PTO program

Up to 8 paid holidays per year

401(k) with employer contribution

Medical, Dental and Vision Plans

Free Life Insurance, Short Term and ??

Discounts on veterinary services and "

Job summary

The Arizona Humane Society is seeking a full-time Mobile Clinic Receptionist to support our traveling Healthy Tails Mobile Clinic. You will greet the public, schedule wellness and vaccination appointments, check-in patients at events, and help with data entry and reporting.

This position requires traveling to event locations and a 4-day workweek with some weekends. Responsibilities include cash handling, updating medical records, and explaining discounts and programs.

Qualifications

• One year in customer service or receptionist position required.
• One year of experience answering multiple phone lines and making appointments required.
• Respond to telephone inquiries in a timely, accurate, courteous and professional manner.

Responsibilities

• Schedule wellness and vaccination appointments, surgeries and check-in patients at events.
• Assist the public in a courteous and professional manner at all times.
• Collect fees, enter in computer and balance the cash drawer daily.
• Update medical records and informational flyers; assist with data collection and reporting.
• Travel to event locations; work a 4-day week with non-constant days; some weekends required.

Skills

Customer service

Phone support

Cash handling

Data entry

Record keeping

Education

High school diploma/GED

Job description

Mobile Clinic Receptionist

The Arizona Humane Society is looking for a full time Clinic Receptionist to work on our traveling Healthy Tails Mobile Clinic. Join our mobile clinic that helps us reach beyond our campuses to directly impact pets and their owners who otherwise couldn’t access the care they need.

Paws Up For Great Benefits!

• Competitive salary
• Generous PTO program
• Up to 8 paid holidays per year
• 401(k) with employer contribution
• Medical, Dental and Vision Plans
• Free Life Insurance, Short Term and Long-Term Disability
• Discounts on veterinary services and other pet perks!

A Day in the Life

The Clinic Receptionist will assist the public in a courteous and professional manner. They will schedule wellness and vaccination appointments, surgeries, and check-in patients at scheduled events. They will assist with the collection and reporting of clinic data as well as data entry for reporting and tracking. The Clinic Receptionist will be knowledgeable of all discounts and programs. They will be responsible for cash handling and updating medical records, and informational flyers. This position requires traveling to event locations and consists of a 4-day workweek. Days off will not be consistent weekly and some weekends are required.

Job Requirements

• High schooldiploma/GED.
• Valid driver's license required.
• Must be 21 years old.
• Must have an acceptable driving record and ability to pass drug and background screening to be insured as an AHS driver.
• One year in customer service OR receptionist position required.
• One year of experience answering multiple phone lines and making appointments required.
• Experience in the veterinary field preferred.
• Respond to telephone inquiries in a timely, accurate, courteous and professional manner.
• Check-in patients following clinic protocols for surgery and wellness checks, ensuring accuracy on records.
• Collect fees, enter in computer and make cash change as necessary. Balance the cash drawer daily.
• Provide home care instructions to clients and explain medication as needed. Check-out patients in an efficient manner.
• Assist technicians with appointments by weighing animals, making sure pre-surgical instructions were followed by the clients and that the surgical release and history forms are filled out by the client in accordance with the law.
• Conduct wellness clinics, recording in the computer all wellness services, lab tests and microchip information.
• Assist with updating reception informational flyers and medical records. General filing and front desk organization.
• All Mobile positions are required to drive the mobile clinic as needed and are designated as safety sensitive.

Physical Demands/Work Environment

While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 50 pounds. Must be able to hear above the sound of the animals.

There will be exposure to dust, heat, cold and temperature changes; occasional wet floors, and animal noises, odors and dander. Most time will be spent in a typical air conditioned and heated office environment.

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Additional Information

The Arizona Humane Society is an Equal Opportunity Employer and a participant in the E-Verify program.

Must pass pre-employment drug and background screening.