Mobile Clinic Care Coordinator (Kerr and Kimble Counties)

Hill Country MHDD; Kerrville (TX); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision insurance

Life insurance

401(a) plan with employer match

457/403(b) plan

Generous PTO and sick time

Job summary

Hill Country Mental Health and Developmental Disabilities Centers seeks a Mobile Clinic Care Coordinator (Kerr and Kimble Counties) to deliver trauma-informed behavioral health services via a mobile unit. You will perform screenings, assessments, and crisis support while coordinating care across medical, housing, and treatment services.

Requirements include a relevant bachelor's degree and Texas QMHP-CS credential eligibility, with travel and certification updates within three months.

Qualifications

• Bachelor's degree in psychology, sociology, behavioral or human services (or related) with ability to be credentialed as QMHP-CS.
• Valid Texas driver’s license and auto insurance.
• Preferred: 3–5 years of mental health community-based service experience.
• Must become certified in PMAB, First Aid, and CPR within three months.
• Maintain CANS/ANSA certification.

Responsibilities

• Operate a mobile clinic unit delivering behavioral health services in rural/underserved Hill Country areas.
• Perform screenings, assessments, case management, crisis intervention and service coordination.
• Develop and monitor person-centered recovery plans with individuals and supports.
• Ensure documentation is timely and compliant with HIPAA and agency standards.
• Collaborate with internal teams and external partners to connect to medical, housing, and treatment services.
• Travel as required; drive and maintain mobile unit equipment and environment.
• Participate in outreach, events, and disaster response as needed.

Skills

Teamwork

Communication

HIPAA compliance

Education

Bachelor's degree in psychology, sociology, behavioral or human services (or related)

Job description

Mobile Clinic Care Coordinator (Kerr and Kimble Counties)

Help us help others:

The MU Care Coordinator provides person-centered, trauma-informed care through screenings, assessments, case management, crisis intervention, skills training, and service coordination for individuals experiencing mental health challenges. The MU Unit Care Coordinator works independently in the field and collaborates with multidisciplinary teams to address community needs, increase access to care, and support recovery and resilience in diverse populations.

The Mobile Unit Care Coordinator serves as a Qualified Mental Health Professional - Community Services (QMHP-CS) responsible for operating a mobile clinic unit to deliver behavioral health services in rural and underserved areas within the Hill Country MHDD Center (HCMHDDC) catchment area. This position combines direct service provision with logistical oversight, including driving the mobile unit, ensuring equipment setup, maintaining a safe and functional mobile care environment, and delivering individualized services in accordance with the Texas Resiliency and Recovery (TRR) model and agency standards.

You will get to:

Essential Duties and Responsibilities:

• Ensures that all individuals on caseload have a current Uniform Assessment (at least 95% of all CANS / ANSA's are completed on time)
• Must provide collaborative documentation at least 95% of the time or no later than 24 hours after delivery of service.
• Will deliver services using the recommended Evidence-Based Practice recommended by HHSC.
• Develops and monitors person-centered recovery plans in collaboration with individuals served and their support systems.
• Operates and maintains the mobile clinic vehicle, including driving to scheduled locations, ensuring proper setup and shutdown of equipment, and maintaining cleanliness and functionality.
• Provides crisis intervention services, including screening, assessment, and placement as needed.
• Coordinates with internal teams and external partners to connect individuals to appropriate services, including medical, housing, and substance use treatment.
• Ensures compliance with safety protocols, HIPAA regulations, and ethical standards in all field-based operations.
• Participates in community outreach, events, and partnerships to support engagement and reduce barriers to care.
• Maintains flexible work hours that meet the needs of communities served.
• Participate in disaster response activities when incident command is mobilized.

Workplace Behaviors

• Attends work regularly and as scheduled.
• Works cooperatively with others and the supervisor
• Communicates effectively and in a timely manner with the team and individuals served.
• Follow the agency's workplace values and principles.

Ethical Standards

• Maintain client confidentiality and privacy according to standards.
• Follow policy and procedures for protecting clients as well as reporting client abuse and neglect if needed.
• Protect and ensure client rights always

You'll definitely need:

• A bachelor's degree from an accredited college or university in psychology, sociology, behavioral or human services, or a related degree with the ability to be credentialed as a QMHP-CS.
• Maintain a valid Texas state Driver's License and auto insurance
• Preferred: 3-5 years of experience working in a mental health setting providing community-based services within the community.
• Experience working within a team setting.

We'll also want you to:

• Guards clients' confidentiality by being knowledgeable of and adhering to HIPAA regulations.
• Adhere to all Hill Country MHDD policies and procedures.
• Maintains CANS/ANSA certification.
• Must become certified in PMAB, First Aid, and CPR within three months of employment and maintain certification without interruption thereafter.
• Travel as required for service delivery and professional development.
• Driving company or personal vehicle as required for service delivery and professional development.
• Performs other duties as assigned by the Manager/Director.
• The job description may be changed to reflect job updates and requirements.
• Performance metrics may change to reflect the operational needs of the organization.
• Performs other duties as assigned by the Clinic Director or the Sheriff.

We're excited to provide:

• PPO health insurance plan with the option to add dependents.
• PPO dental plan and vision insurance options for healthy teeth and eyes.
• Employer-paid life insurance.
• 401(a) plan, employer matches your contributions dollar for dollar up to 8% of your salary. You are 100% vested after 3 years of service.
• 457/403(b) plan, employees are immediately eligible to contribute pre-tax earnings.
• Generous paid time off for fun and vacations, and paid sick time for when you're under the weather.
• An authentic and caring environment where folks care about each other and want to do good in the world.