Mobile Child Protective Services Supervisor

State of Missouri; Missouri; On-site; USD 65,000 - 90,000; Full time

Job summary

State of Missouri Department of Social Services, Children's Division, seeks a supervisory leader for the MO CA/N Response Mobile Unit. You will supervise Children's Service Specialists and guide investigations and assessments statewide, ensuring policy compliance and high-quality service delivery.

The ideal candidate will manage workloads, provide coaching, and coordinate with the Unit Manager and other teams to support consistent practices and timely case completion across locations.

Qualifications

• High School Diploma or equivalent with nine+ years of professional protective services experience, including case management.
• One or more year of experience as Social Services Specialist III or Senior Social Services Specialist within Missouri's pay system.
• Three+ years of experience as Associate Social Services Specialist or Social Services Specialist II within Missouri's pay system.
• Bachelor’s degree from an accredited college/university (Social Work or related field) with substitutions allowed; 30 credit hours equal 1 year of experience.

Responsibilities

• Provides direct supervision, leadership, and guidance to Children's Service Specialists in the MO CA/N Response Mobile Unit.
• Reviews and monitors work to ensure timely investigations, assessments, documentation, and responsibilities.
• Provides consultation on child safety, risk assessment, investigations, case decisions, and service recommendations.
• Monitors workloads, identifies staffing needs, and communicates with the Unit Manager to support timely work completion.
• Coaches staff, provides feedback, and conducts performance evaluations to promote competency and accountability.
• Ensures compliance with laws, regulations, policies, and procedures across locations.
• Collaborates with Unit Manager and other teams to address concerns and maintain continuity of services.
• Reviews case documentation, reports, and work products for accuracy and timeliness.
• Participates in meetings, trainings, and quality improvement activities.
• Performs other related work as assigned.

Skills

Supervision

Leadership

Case management

Protective services

Communication

Education

Bachelor’s degree in Social Work or related field

Job description

State of Missouri Department of Social Services, Children's Division, seeks a supervisory leader for the MO CA/N Response Mobile Unit. You will supervise Children's Service Specialists and guide investigations and assessments statewide, ensuring policy compliance and high-quality service delivery.

The ideal candidate will manage workloads, provide coaching, and coordinate with the Unit Manager and other teams to support consistent practices and timely case completion across locations.