Mobile Case Manager, Supportive Services

Minnesota Council of Nonprofits; Saint Paul (MN); On-site; USD 37,000 - 39,000; Full time

Benefits offered by this job

Sign on Bonus $600

PTO starting 18 days annually

Medical, Dental, FSA & HSA options

Life, STD, LTD

Employee Assistance Program

401K company match up to 4%

12 paid company holidays

Job summary

180 Degrees seeks a Safe Harbor Mobile Case Manager to work onsite at Brittany's Place in St. Paul. You will help youth secure resources, coordinate shelter services, and support transitions in and out of care within the Safe Harbor program.

You will maintain a caseload of youth at risk of exploitation in Region 8, collaborating with shelter staff and community partners. This is a full-time, on-site role with meaningful impact.

Qualifications

• Minimum age: 21
• Bachelor’s degree and two years of related case management experience; substitutions allowed year-for-year
• Two years of outreach work
• Two years of experience in the nonprofit sector
• Valid driver’s license and reliable transportation to travel to community partners and events

Responsibilities

• Help youth and young adults secure community resources and plan their next steps
• Coordinate services connected to Brittany's Place shelter
• Assist youth and Shelter Case Managers with transitions in and out of shelter
• Participate in shelter staff meetings to ensure open communication of needs and services
• Strengthen community partnerships and lead outreach activities
• Support the Safe Harbor Regional Navigator by maintaining a caseload of youth at risk or impacted by exploitation
• Serve Region 8 (East Metro): Anoka, Chisago, Dakota, Isanti, Ramsey, and Washington counties

Skills

Trauma-informed practice

Youth-centered approach

Care coordination

Advocacy

Collaborative problem-solving

Education

Bachelor’s degree in human services, psychology, social services, social work, or a related field

Tools

Databases

Job description

Salary Range: $27.00 To $28.00 Hourly

Sign on Bonus: Sign on Bonus of $600 (Half paid out at 3 months and the other half at 12 months).

Benefits:

• Sign on Bonus of $600 (Half paid out at 3 months and other half at 12 months).
• Paid time off (PTO) starting at 18 days annually.
• Medical, Dental, FSA & HSA options
• Life, STD, LTD
• Employee Assistance Program
• 401K company match up to 4%
• 12 paid company holidays

Position Description:

Safe Harbor Mobile Case Manager: Meet youth where they are - beyond the doors of Brittany's Place Youth Shelter.

180 Degrees believes every young person deserves a real path forward - and sometimes that path starts with someone who can connect the dots. As a Mobile Case Manager, you help youth and young adults secure community resources and plan their next steps, working hand-in-hand with Brittany's Place shelter to coordinate services and support smooth transitions in and out of care.

This role also plays a critical part in Minnesota's Safe Harbor network. You'll support the Safe Harbor Regional Navigator by maintaining a caseload of youth who have been sexually exploited or are at risk of exploitation, serving Region 8 (East Metro), which spans Anoka, Chisago, Dakota, Isanti, Ramsey, and Washington counties. Housed at and supported by 180 Degrees at Brittany's Place, the Safe Harbor Regional Navigator program is where your work directly protects some of the most vulnerable youth in our region.

You're not doing this in isolation, you're closely connected to shelter staff, participating in shelter meetings to keep communication open, and building strong community partnerships that expand what's possible for the youth you serve.

What you'll actually do:

• Help youth and young adults secure community resources and plan their next steps
• Coordinate services connected to Brittany's Place shelter
• Assist youth and Shelter Case Managers with transitions in and out of shelter
• Participate in shelter staff meetings to ensure open communication of needs and services
• Strengthen community partnerships and lead outreach activities
• Support the Safe Harbor Regional Navigator by maintaining a caseload of you impacted by or at risk of sexual exploitation
• Serve Region 8 (East Metro): Anoka, Chisago, Dakota, Isanti, Ramsey, and Washington counties

Why 180 Degrees:

• Be part of a mission-driven program at the intersection of shelter services and Minnesota's statewide Safe Harbor initiative
• Do meaningful work protecting youth who have experienced or are at risk of exploitation
• Build strong community partnerships across full metro region
• Make an impact that reaches youth both inside the shelter and out in the community

This role is for you if:

You care deeply about connecting young people to the resources and safety they need. You're comfortable building relationships across shelter staff, community partners, and a regional network. You understand the urgency and sensitivity of supporting youth impacted by exploitation. And you want work that's real, human, and meaningful - every single day.

This position offices at Brittany's Place.

This is a full-time position, 40 hours per week, onsite at Brittany's Place. No direct reports; rather a direct hand in helping youth in the community receive support.

Qualifications:

• Minimum age: 21
• Bachelor’s degree in human services, psychology, social services, social work, or a related field and two years of related case management experience; case management experience may be substituted in lieu of education on a year-for-year basis.
• Two years of outreach work required.
• Two years of experience in the nonprofit sector required.
• Valid driver's license and insurance; dependable transportation for traveling to community partners and events; ability to drive Company vehicle without restrictions.

Essential Competencies:

• Four years of outreach work preferred.
• Two years of experience with Safe Harbor preferred.
• Four years of experience in the nonprofit sector preferred.
• Strong foundation in trauma-responsive and youth-centered practice.
• Ability to build rapport with youth and families while maintaining professional boundaries.
• Skilled in care coordination, advocacy, and collaborative problem-solving.
• Understanding of confidentiality, data practices, and ethical responsiblities.
• Strong written and verbal communication skills and documentation skills.
• Excellent organization, time management, and attention to details.
• Ability to operate effectively in fast-paced, complex environments.
• Proficiency with computer systems and databases.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use a computer. The employee is frequently required walk, stand, and go up and down stairs. Regular computer use. Combination of seated work and movement within the shelter and community. Occasional evening, weekend, or holiday hours, including on-call responsibilities. Travel to community partners and appointments as required.

Work Environment:

This role moves with the rhythm of a program that never closes.180 Degrees operates 24/7/365. Crisis doesn't run on a 9-to-5, and neither do we. Case Managers participate in the on-call rotation, and flexibility to work extended hours for events and special projects is part of showing up fully for this work. This is an on-site position at our recently renovated St. Paul location which serves female-identifying youth.

About 180 Degrees:

This is an exceptional opportunity to join a fast-growing non-profit organization. Founded over 50 years ago, 180 Degrees is recognized for piloting innovative solutions to address challenges of homelessness, sexual exploitation, poverty and incarceration. With program sites around the state, 180 Degrees continues to expand its portfolio of programs and services now impacting the lives of over 2,000 youth and adults each year. We seek leaders who will guide the next growth phase of our organization.

180 Degrees, Inc. is an Equal Opportunity Employer

180 Degrees' intention is for our staff reflect the communities we serve. We actively encourage women, people of color, differently abled and other diverse candidates to apply for open positions.