Overnight Shift Coordinator

180 Degrees, Inc.; Minneapolis, Northern (MN, KY); Hybrid; USD 45,000 - 47,000; Full time

Benefits offered by this job

Sign on Bonus $600

Paid time off 18+ days

Life, STD, LTD

Employee Assistance Program

401K company match up to 4%

12 paid company holidays

Job summary

180 Degrees, Inc. in Minneapolis seeks a Shift Coordinator to support residents at Clifton Place, building daily structure and safety. You will engage with residents, maintain boundaries, and collaborate with staff to enable reintegration after incarceration.

This role is on-site at Clifton Place, with evenings, overnights, and on-call duties. The position requires de-escalation and crisis‑response skills, strong boundaries, and empathy to help residents stabilize and regain independence in a

Qualifications

• Knowledge of working in a correctional setting.
• 21 years of age.
• Valid Minnesota driver’s license and automobile insurance required.
• Ability to pass a criminal background study.
• Experience working with justice-system reentry preferred.
• Must be able to lift, reach, bend, stoop, kneel, and use flights of stairs.
• Must be able to walk regularly and frequently, including ascending and descending flights of stairs, to conduct safety checks.
• Associate degree in Corrections, Criminal Justice, Sociology, Psychology, Social Work, Education, or a related behavioral science field; one year of paraprofessional experience in corrections or a human service agency preferred.
• Ability to build and maintain professional, respectful relationships with residents, coworkers, and external partners — including law enforcement, probation officers, judges, and treatment providers — while maintaining clear boundaries.
• Strong de-escalation, crisis response, and conflict-resolution skills; ability to remain calm, thoughtful, and effective under stress and exercise sound discretion in decision-making.
• Ability to assess residents\' social, emotional, mental health, and practical needs while maintaining professional boundaries.
• Clear verbal, non-verbal, and written communication skills, along with strong observational skills.
• Strong time management, organizational skills, and ability to prioritize and multitask in a fast-paced environment.
• Familiarity with community resources related to housing, employment, mental health, chemical health, and justice-system reentry (e.g., chemical dependency programs, education programs, counseling, cognitive skills groups, and culturally specific services).
• Familiarity with applicable Minnesota statutes and rules governing residential and reentry programs, including Minnesota Rules Chapter 2960 and PREA standards — or willingness and ability to learn and apply these in daily practice, documentation, and resident interactions.
• Basic computer skills and ability to complete electronic documentation.
• Basic food preparation skills.

Responsibilities

• Manage the milieu to provide safety, structure, and day-to-day supervision
• Support residents\' lives outside the facility as they meet court-ordered conditions and rebuild independence
• Build genuine relationships that help residents feel seen, supported, and accountable
• Step in with calm, skilled de-escalation when emotions escalates
• Model consistency, boundaries, and belief in people\'s capacity for change
• Help with daily living needs, because healing starts with the basics
• Handle administrative and program-related tasks that keep Clifton Place running smoothly including intake, UAs, BAs, safety checks, and room inspections
• Support medication management, ensuring residents stay safe and on track with their health needs
• Collaborate closely with a team of Shift Coordinators, case managers, and support staff to create a consistent, unified experience for every resident
• Support case management goals and keep solid documentation by providing direct impact to the residents
• Work flexible shifts — including evenings, overnights, on-call duties, and covering open shifts when needed

Skills

De-escalation skills

Crisis response

Conflict-resolution

Time management

Organizational skills

Communication skills

Observational skills

Relationship building

Professional boundaries

Education

Associate degree in Corrections, Criminal Justice, Sociology, Psychology, Social Work, Education

One year paraprofessional experience in corrections or human services

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Non-Management Clifton Place, Minneapolis, MN, US

Salary Range: $21.74 To $22.74 Hourly

Sign on Bonus: Sign on Bonus of $600 (Half paid out at 3 months and the other half at 12 months) for eligible employees.

• Sign on Bonus of $600 (Half paid out at 3 months and other half at 12 months) for eligible positions
• Paid time off (PTO) starting at 18 days annually for benefit eligible employees; sick and safe time for non-benefit eligible employees
• Life, STD, LTD
• Employee Assistance Program
• 401K company match up to 4%
• 12 paid company holidays

Position Description:

Shift Coordinator: Help men rebuild their lives after incarceration at Clifton Place.

180 Degrees believes every person deserves a fresh start. Clifton Place serves adult men transitioning from incarceration and navigating community supervision, many carrying the weight of long-term system involvement, trauma, substance use, housing instability, and disrupted access to healthcare and employment. For many of these men, the road to independence starts with one thing: someone who believes they can change.

Every day, residents at Clifton Place are doing the hard work of stabilizing their lives, meeting court-ordered conditions, and building the skills and confidence to live safely and independently. What they need is consistency, boundaries, and someone who shows up without judgment. That's you.

As a Shift Coordinator, you're the anchor of daily life at Clifton Place, the steady, engaged presence who builds real relationships with residents and helps turn structure into stability. You're not behind a desk. You're in the milieu, in the moment, modeling the skills and consistency that make transformation possible.

What You'll Actually Do:

• Manage the milieu to provide safety, structure, and day-to-day supervision
• Support residents' lives outside the facility as they meet court-ordered conditions and rebuild independence
• Build genuine relationships that help residents feel seen, supported, and accountable
• Step in with calm, skilled de-escalation when emotions escalates
• Model consistency, boundaries, and belief in people's capacity for change
• Help with daily living needs, because healing starts with the basics
• Handle administrative and program-related tasks that keep Clifton Place running smoothly including intake, UAs, BAs, safety checks, and room inspections
• Support medication management, ensuring residents stay safe and on track with their health needs
• Collaborate closely with a team of Shift Coordinators, case managers, and support staff to create a consistent, unified experience for every resident
• Support case management goals and keep solid documentation by providing direct impact to the residents
• Work flexible shifts — including evenings, overnights, on-call duties, and covering open shifts when needed

This role is for you if:

You believe people can change and you're not afraid to hold the line while helping them get there. You're steady under pressure you stay calm when things get chaotic. You show up consistently, because consistency is what rebuilds trust. You maintain professional boundaries, safeguard confidentiality, and hold yourself to the highest ethical standard. And you want a job where the work is real, human, and meaningful every day on every shift.

Qualifications:

• Knowledge of working in a correctional setting.
• 21 years of age.
• Valid Minnesota driver’s license and automobile insurance required.
• Ability to pass a criminal background study.
• Experience working with justice-system reentry preferred.
• Must be able to lift, reach, bend, stoop, kneel, and use flights of stairs.
• Must be able to walk regularly and frequently, including ascending and descending flights of stairs, to conduct safety checks.
• Lifting and physical requirements as required for kitchen and meal preparation duties; and as required to perform the essential functions of this position.
• Associate degree in Corrections, Criminal Justice, Sociology, Psychology, Social Work, Education, or a related behavioral science field; one year of paraprofessional experience in corrections or a human service agency preferred.
• Ability to build and maintain professional, respectful relationships with residents, coworkers, and external partners — including law enforcement, probation officers, judges, and treatment providers — while maintaining clear boundaries.
• Strong de-escalation, crisis response, and conflict-resolution skills; ability to remain calm, thoughtful, and effective under stress and exercise sound discretion in decision-making.
• Ability to assess residents' social, emotional, mental health, and practical needs while maintaining professional boundaries.
• Clear verbal, non-verbal, and written communication skills, along with strong observational skills.
• Strong time management, organizational skills, and ability to prioritize and multitask in a fast-paced environment.
• Familiarity with community resources related to housing, employment, mental health, chemical health, and justice-system reentry (e.g., chemical dependency programs, education programs, counseling, cognitive skills groups, and culturally specific services).
• Familiarity with applicable Minnesota statutes and rules governing residential and reentry programs, including Minnesota Rules Chapter 2960 and PREA standards — or willingness and ability to learn and apply these in daily practice, documentation, and resident interactions.
• Basic computer skills and ability to complete electronic documentation.
• Basic food preparation skills.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use a computer. The employee is frequently required walk, stand, and go up and down stairs.

This is an on-site, awake position at Clifton Place in Minneapolis.

About 180 Degrees:

This is an exceptional opportunity to join a fast-growing non-profit organization. Founded over 50 years ago, 180 Degrees is recognized for piloting innovative solutions to address challenges of homelessness, sexual exploitation, poverty and incarceration. With program sites around the state, 180 Degrees continues to expand its portfolio of programs and services now impacting the lives of over 2,000 youth and adults each year. We seek leaders who will guide the next growth phase of our organization.

180 Degrees, Inc. is an Equal Opportunity Employer

180 Degrees’ intention is for our staff reflect the communities we serve. We actively encourage women, people of color, differently abled, and other diverse candidates to apply for open positions.