Mobile Auto Service Tech: Diagnostics & Repairs

Danvers Ford; Tapleyville (MA); On-site; USD 52,000 - 73,000; Full time

Benefits offered by this job

Competitive Pay

Health, Medical and Dental

401K Matching

Paid time off and vacation

Growth opportunities

Employee Discount

Family owned and operated

Long term job security

Open Monday-Friday

Job summary

Danvers Ford is seeking an Automotive Mobile Service Technician with a strong mechanical background and basic programming skills to join our team. You’ll travel in a Mobile Service Van to customer homes/workplaces to perform basic mechanical services, diagnostics, and recalls, applying programming knowledge to support software updates and connected vehicle systems.

B-level technician experience and Ford certifications are preferred but not required; ASE certifications are a plus.

Qualifications

• ASE or manufacturer certifications preferred; Ford certs desirable but not mandatory.
• B-level or higher qualifications preferred.
• Proficient in computer diagnostics and programming.
• Strong mechanical background; detail-oriented and organized.

Responsibilities

• Provide an exceptional customer experience to drive loyalty.
• Engage with many customers daily and represent the dealership.
• Organize and prepare for the day’s appointments and manage time effectively.
• Perform vehicle repairs and/or maintenance per repair order in a clean, efficient manner.
• Communicate with the Mobile Service Coordinator, Parts Department and Dealer Management regularly.
• Accurately document vehicle repairs/work performed on the repair order.
• Stay informed of Ford technical bulletins and complete required training.
• Able to work in challenging weather conditions; drive and maintain a company vehicle.
• Take pride in the role and bring a start-up mentality to growing the business.
• AccessPTS for all technician, vehicle capacities, specifications and OASIS Monitoring.

Skills

Strong mechanical background

Programming knowledge

Computer diagnostics

Detail-oriented

Driver's license

Tablets / diagnostics devices

AccessPTS familiarity

Education

ASE / Manufacturer certifications preferred

B-level or higher qualifications preferred

Tools

Ford diagnostics tools

Tablets

AccessPTS

OASIS Monitoring

Job description

Danvers Ford is seeking an Automotive Mobile Service Technician with a strong mechanical background and basic programming skills to join our team. You’ll travel in a Mobile Service Van to customer homes/workplaces to perform basic mechanical services, diagnostics, and recalls, applying programming knowledge to support software updates and connected vehicle systems.

B-level technician experience and Ford certifications are preferred but not required; ASE certifications are a plus.