Mobile Associate, Store-in-Store - Retail Sales

T-Mobile; Homewood (AL); On-site; USD 30,000 - 40,000; Full time

Job summary

T-Mobile is seeking Mobile Associates for their Store-in-Store locations. These associates will be key in engaging customers and promoting T-Mobile's brand through meaningful interactions. The role requires a passion for technology and a commitment to exceeding sales targets while ensuring exceptional customer experiences.

Qualifications

• Passionate about educating and recommending solutions.
• Ability to thrive in a high-traffic retail environment.
• Strong performance in sales and customer experience metrics.

Responsibilities

• Create energy and excitement around products and services.
• Identify customer needs through meaningful interactions.
• Exceed performance targets while providing exceptional customer experiences.

Skills

Customer Engagement

Sales Excellence

Relationship Building

Job description

Job Overview

Mobile Associates, Store-in-Store are an integral part of the Retail Team responsible for bringing the T-Mobile brand to life within National Sales partner locations, where active customer engagement is crucial for success. They are ambassadors who create energy and excitement around our products and services. They thrive in a high-traffic environment, where technology innovations, customer needs, and the retail experience are continuously evolving. Mobile Associates excel at building and deepening relationships with customers through meaningful interactions. They identify customer needs and are passionate about educating, demonstrating, and recommending solutions. Mobile Associates are expected to exceed their performance targets by doing it the right way, which includes excelling in sales, providing exceptional customer experiences, and meeting quality of sale metrics.