Mobile Associate, Store-in-Store, Retail Sales

T-Mobile; Dover (DE); On-site; Part time

Job summary

Join T-Mobile as a Mobile Associate in a Store-in-Store Retail Sales role. This entry-level, part-time position focuses on providing exceptional customer service, engaging with customers, and promoting T-Mobile solutions in partner locations. Enjoy competitive pay starting at $18 per hour, along with incentives, stock grants, and comprehensive benefits including health insurance and 401(k).

Benefits

Health Insurance

401(k)

Paid Time Off

Discounts

Annual Stock Grants

Qualifications

• At least 6 months of customer service or retail sales experience preferred.

Responsibilities

• Engage proactively with customers and educate them about T-Mobile solutions.
• Provide exceptional customer service and build rapport.
• Collaborate with store leadership to enhance customer experience.

Skills

Customer Satisfaction

Effective Communication

Team-oriented

Sales Confidence

Education

High School Diploma/GED

Job description

Mobile Associate, Store-in-Store, Retail Sales

Join us as a Mobile Associate, Store-in-Store, Retail Sales at T-Mobile.

At T-Mobile, we invest in YOU! Our Total Rewards Package offers a competitive salary, stock grants, 401(k), and more. Join our team and be part of something unstoppable!

Job Overview

Mobile Associates in Store-in-Store roles are vital to our Retail Team, bringing the T-Mobile brand to life within partner locations. They create energy around our products, build relationships, and excel in sales and customer service in a high-traffic, evolving environment.

Job Responsibilities

• Engage proactively with customers, educate them about T-Mobile solutions, and demonstrate product value.
• Utilize digital tools for customer onboarding and needs assessment, recommending suitable wireless solutions.
• Complete training on products, systems, and store procedures, including security and asset management.
• Provide exceptional customer service, build rapport, and follow up to ensure satisfaction and loyalty.
• Collaborate with store leadership to support the customer experience from setup to support.

Qualifications

• High School Diploma/GED required.
• At least 6 months of customer service or retail sales experience preferred.

Skills & Abilities

• Passion for customer satisfaction and effective communication.
• Team-oriented attitude and willingness to learn.
• Confidence in sales and a competitive drive.

Additional Requirements

• Must be 18+ and authorized to work in the U.S.

Compensation & Benefits

Starting hourly pay is $18, with incentives and annual stock grants. Benefits include health insurance, 401(k), paid time off, discounts, and more.

Employment Details

• Entry level, part-time position.
• No travel required.