MO-9/3-10 - 8003 - Sr Citrix Engineer - Remote

Focused HR Solutions, LLC; Austin (TX); À distance; USD 76 000 - 124 000; Plein temps

Résumé du poste

Focused HR Solutions, LLC is seeking a Sr Citrix Engineer for a 12+ month remote role in the United States. You will provide level-2 and level-3 support for Citrix/XenApps in a VDI environment and serve as the technical SME within the client environment.

Responsibilities include monitoring the VDI stack with Netscaler and ControlUP, managing XenDesktop Broker, applying patches, and coordinating with AD, DNS, DHCP, and WSUS services. This is a W2 role with remote work inside the US.

Qualifications

• 5+ years of Citrix administration in a production environment.
• 5+ years with Microsoft Windows Servers and AD/DNS/DHCP/WSUS.
• 5+ years design and architect experience.
• Experience providing Tier 1-4 support.
• Strong communication and teamwork skills.
• Ability to train teammates one-on-one.

Responsabilités

• Provide level-2 and level-3 support for Citrix/XenApps in a VDI environment.
• Monitor VDI platform using Netscaler and ControlUP.
• Manage XenDesktop Broker and ensure Citrix/VMware delivery.
• Deploy and support core Microsoft services: AD, ADFS, DNS, DHCP, WSUS, Group Policy.
• Participate in client meetings and act as SME for the environment.
• Ensure Citrix servers are patched and up to date.

Connaissances

Citrix Xen Desktop

Citrix Xen Server

Microsoft Windows Server

Active Directory

VMware Administration

Citrix XenApp

VDI support

Team collaboration

Strong communication

Formation

Bachelor's degree in Computer Science

Outils

Netscaler

ControlUP

VMware

Citrix XenDesktop Broker

Description du poste

Our direct client has an opening for a Sr Citrix Engineer # 8003. This position is for 12+ months, with option of extension, and will be worked remote in the United States.

• Candidate will be allowed to work remote. All remote work must be completed in the United States. **
• Due to the nature of the work, candidates must be US Citizens. **

Job Description

Mid-Senior level Citrix VDI Architect will be responsible for providing level-2 and level-3 technical support for Citrix/XenApps server environment. This position will analyze and evaluate major system project requirements of considerable complexity requiring a thorough understanding of all parameters affecting and interfacing with the system. Review user requirements and provide direction in the identification of problem and potential resolution. Provide analytical support in the conceptualization, development and implementation of complex, multiple inter-linked systems. Define system objectives and prepare system design specifications to meet user requirements and satisfy interface problems.

Hourly rate: W2 Only Position – No Corp to Corp Allowed

Job duties will include, but are not limited to the following:

• Providing level-2 and level-3 technical support for Citrix / XenApps server environment
• Monitoring of VDI platform with various client tools Netscaler, ControlUP
• VDI End-User Sessions
• VDI Stack
• Level-2 management and technical support
• Ensuring virtual sessions are working as intended
• Handling IT- VDI related requests or inquiries received by client helpdesk
• Ensuring all Citrix platform server systems under management have updated software patches
• XenDesktop Broker including VDI monitoring and alerting support of the Citrix /VMware applications which are responsible for delivery of the virtualized desktop or applications
• Ensure high levels of client satisfaction for the products/solutions which are supported
• Addresses all technical questions around VDI and Citrix
• Participate in client meetings to update team members
• Ability to be the technical Subject Matter Expert within the Environment
• Deploy and support core Microsoft services, AD, ADFS, DNS & DHCP, WSUS and Group Policy.

Qualifications Skills, Experience & Qualifications:

• Advanced system testing tool knowledge & experience
• Strong technical experience with the following technologies:
• Citrix Xen Desktop
• Citrix Xen Server
• Microsoft Windows infrastructure.
• Ability to work well within a team environment
• Experience with Workflow analysis
• Technical collaboration for client problem solving
• Ability to apply best practices to ensure maximum amount of production
• Ability to provide one-on-one training to teammates

Required Skills

• 5+ years technical experience with Citrix administration, including XenServer in a Production Environment
• 5+ years experience with Microsoft Windows Servers and Microsoft Windows Infrastructure (AD, DNS, DHCP, ADFS, WSUS, etc.)
• 5+ years experience Design and Architect experience
• 5+ years providing Tier 1 - Tier 4 support
• Proven experience with Citrix/Xen Apps, VMware Administration, Microsoft Windows Servers, Citrix App Layering
• Ability to answer complex questions related to Citrix command line commands
• Ability to speak to Citrix Ports
• Effective communication skills (written and oral).
• Team member training.
• Adaptable, flexible, and self-motivated with strong technical and problem solving skills

Desired Skills

• Citrix Administration Certification
• Must be a self-starter demonstrating the willingness to address / resolve ambiguity and conflict within complex VDI environment.
• Develop update processes and work with team members to maintain currency in the VDI environment
• Ability to effectively communicate with large or small groups of people through written or spoken communication
• Ability to analyze, use structured problem solving and available tools to troubleshoot systems in a critical environment, identify root cause, create action plans, and resolve issues Ability to plan a large complex undertaking and effectively focus the efforts of a group to execute the plan for infrastructure implementation of systems.

Education

A bachelors of computer science degree or a related field, plus five years or more professional experience supporting a large scale enterprise Windows enviroment and experience in Citrix VDI.