ML Hotel Room Attendant FT/DA $16 to $24

Grand Casino Mille Lacs & Hinckley; Onamia (MN); Presencial; USD 17.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

401k

Tuition reimbursement

Birthday and anniversary gifts

Career development opportunities

Descripción de la vacante

Grand Casino Mille Lacs & Hinckley is seeking a Hotel Room Attendant to maintain exceptional cleanliness in guest rooms and assigned areas. You will manage linens, restock supplies, and ensure standards across hotel floors while supporting a safe, guest-focused environment.

The role emphasizes attention to detail, physical stamina, and teamwork. Experience in housekeeping is preferred, and a GRA license may be required. Mille Lacs Band preference applies where allowed by policy.

Formación

• Experience in hotel housekeeping preferred.
• Must be able to obtain GRA license.
• Mille Lacs Band Member preference and American Indian status may be considered in hiring.
• Ability to stand and lift up to 25 lbs.

Responsabilidades

• Vacuum, mop, dust, and clean guest rooms to hotel standards.
• Restock linens and amenities and maintain supply carts.
• Keep common areas clean on guest floors as assigned.
• Follow safety and brand standards during cleaning.
• Notify supervision of any incidents affecting guest services.

Conocimientos

Attention to detail

Physical stamina

Teamwork

Customer service

Descripción del empleo

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

For current employees of Mille Lacs Corporate Venture and its subsidiaries, please login to Workday and visit the Jobs Hub for internal career opportunities.

The Opportunity

As the Hotel Room Attendant for Grand Casinos, you will be responsible for achieving and maintaining an exceptional standard of cleanliness throughout the Guest rooms of the Hotel. Your responsibilities will include managing linen, restocking supplies, and ensuring the cleanliness of common areas on the hotel floors.

What You Get To Do

• Vacuum, sweep, scrub, mop, and clean carpets and flooring in Guest rooms. Dust, polish, and vacuum furniture, glass, mirrors, curtains, framed pictures, appliances, and other fixtures in Guest rooms. Scrub, disinfect, and deodorize showers, toilets, wash basins, and other bathroom fixtures.


• Maintain familiarity with brand standards and ensure adherence to them.


• Remove trash and debris from Guest rooms. Strip beds, collect dirty linens, and make beds with fresh linens. Replenish linens, towels, amenities, and other supplies in Guest rooms. Stock carts daily with supplies.


• Strip Guest rooms of all soiled linen and used towels.


• Follow all policies and procedures regarding the handling of lost and found items.


• Notify the Supervisor of any incidents or conflicts that affect normal business operations or Guest services.


• Dust, sweep, mop, scrub, vacuum, and clean assigned hotel floor common areas.


• Deep clean rugs, carpets, upholstered furniture, and draperies as needed.


• Transport trash and dirty linens to designated areas.


• Assist with the arrival of the laundry truck and transport clean products to the storage areas.


• Perform other departmental duties as assigned to contribute to the overall success and efficiency of the team.

What We Look For In a Person

• Serves and develops others by building relationships.


• Fosters an inclusive workplace where inclusion and individual differences are valued.


• Collaborates across boundaries to achieve common goals.


• Aligns organizational objectives and practices with Mille Lacs Band traditions or interests as appropriate.


• Sets direction and influences others to translate vision into action.


• Demonstrates drive for continued personal and professional growth.

What We Offer You

• We have a fun, energetic personality and are adventurous, creative, and open minded.


• We strive to lead through our seven (7) values in all that we do. (Wisdom, Love, Respect, Truth, Humility, Bravery, and Honesty).


• Our foundation of Servant Leadership is a philosophy that embodies and fosters empowerment, decision-making and engagement across all levels of the organization.


• We are a career accelerant, which means developing our Associates is one of our main priorities.


• We provide a space for Associates and others to bring who they are to work and impart a sense of purpose.


• A variety of competitively priced health benefits and supplemental insurances, parental leave, 401k, tuition reimbursement, birthday, and anniversary gifts.

What Qualifies You

• Prior hotel housekeeping experience preferred.


• Must be able to secure license from Gaming Regulatory Authority (GRA).


• Responsible for following all relevant Detailed Gaming Regulations (DGR’s).


• Mille Lacs Band Member and American Indian preference will be exercised in the hiring process.

Physical Needs

• Talk and hear; ability to communicate effectively.


• See and adjust focus to include close, distance, depth, and peripheral vision.


• Stand, walk, run, sit, (up to 8 hours) balance, stoop, kneel, climb, crouch, and/or crawl.


• Handle objects, tools, and controls; reach with arms and hands.


• Be able to lift and carry objects up to twenty-five (25) lbs.

Must Have Skills

• Exceptional attention to detail to ensure high standards of cleanliness and presentation in Guest rooms.


• Ability to perform physical tasks such as vacuuming, sweeping, scrubbing, and lifting linen and supplies.


• Strong time management skills to efficiently clean rooms and manage tasks within allotted time frames.


• Flexibility to adapt to changing priorities and handle various tasks as needed.


• Commitment to delivering outstanding service and ensuring Guest satisfaction.


• Basic communication skills to report issues to supervisors and interact with Guests.


• Ability to work effectively as part of a team and contribute to the overall success of the housekeeping department.


• Willingness to work in various roles and during peak hours as needed to support the team and reduce Guest wait times.


• Maintaining a professional demeanor and appearance, with a commitment to regular attendance and punctuality.