Mixed-Methods User Experience (UX) Researcher (Remote)

Freddie Mac; Los Angeles (CA); Remote; USD 114,000 - 135,000; Full time

Job summary

A leading company in technology for family health seeks a User Experience Researcher to identify impactful research opportunities and advocate for user-centered design. The role offers a competitive salary, equity participation, and comprehensive benefits, including unlimited PTO and paid parental leave. Ideal candidates will have proven experience in user research and excellent communication skills.

Benefits

Unlimited PTO

Equity participation

Comprehensive health, vision, and dental benefits

Paid parental leave for caregivers

Qualifications

• 3+ years of experience in user/UX research within consumer products.
• Proficient in conducting interviews and usability testing.
• Must have an online research portfolio.

Responsibilities

• Identify and prioritize high-impact research opportunities.
• Conduct in-depth interviews and usability testing.
• Analyze and interpret data using statistical methods.

Skills

User Experience Research

Conducting In-Depth Interviews

Usability Testing

Statistical Analysis

Communication

Education

Background in Human-Computer Interaction, Psychology, Sociology, or related fields

Tools

R

STATA

SPSS

Job description

Employer Industry: Technology for Family Health and Well-Being

Why consider this job opportunity:
- Salary up to $135,000
- Equity participation in a rapidly growing company
- Unlimited PTO for work-life balance
- Comprehensive health, vision, and dental benefits
- Paid parental leave for primary or secondary caregivers
- Opportunity to shape the research culture at a mission-driven organization

What to Expect (Job Responsibilities):
- Identify and prioritize high-impact research opportunities aligned with business goals and user needs
- Conduct foundational and tactical research, including in-depth interviews and usability testing
- Design and execute end-to-end research studies to explore user behaviors and pain points
- Analyze and interpret data using statistical methods and collaborate with teams to integrate insights
- Advocate for user-centered thinking and contribute to shaping the research culture

What is Required (Qualifications):
- 3+ years of experience in user/UX research within consumer products or product development
- Proficient in conducting in-depth interviews, concept testing, and usability testing
- Experience with statistical analysis tools such as R, STATA, or SPSS
- Excellent communication and storytelling skills for presenting findings to stakeholders
- Must have an online research portfolio or PDF showcasing your process and contributions

How to Stand Out (Preferred Qualifications):
- Experience with behavioral segmentation or persona development
- Background in Human-Computer Interaction, Psychology, Sociology, or related fields
- UX/UI design experience

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