Mitigation Technician

PuroClean of Howell; Troy (MI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Job summary

A leading emergency restoration company in Troy, MI is looking for a full-time Project Technician. The role involves providing exceptional service in water, fire, and mold mitigation, as well as maintaining high standards of cleanliness and safety. Team members must ensure effective communication with customers and assist in restoration projects while adhering to company guidelines. This position may include on-call duties and requires commuting within the Troy area.

Responsibilities

• Communicate the project scope, target start, and completion dates with customer and internal team.
• Ensure project documentation is provided to office staff and manager on projects assigned.
• Perform water mitigation duties.
• Perform fire mitigation duties.
• Perform mold remediation duties.
• Demolition work.
• Load and unload equipment and supplies.
• Ensure work is completed in a timely manner.
• Ensure monitoring is completed daily.
• Ensure dry logs are completed daily.
• Ensure clear communication with office staff, project manager and lean technician.
• Always leave jobsites with a clean and orderly appearance.
• Manage customer satisfaction and represent the brand.
• Maintain cleanliness of products and equipment to the highest standard.
• Follow uniform and policy guidelines.
• Develop production skills and expertise.
• Effectively perform all aspects of the production processes.
• Participate in on-call rotations for after hour/emergency calls.
• Other duties as assigned by management.

Job description

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Reports To: Mitigation Project Manager & Crew Leader

Full-Time

Company and Culture:

PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a servant-based leadership mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

Job Position Description:

With a One Team mentality, you will perform services as assigned while following PuroClean production guidelines. Working to ensure all customer needs are met in a kind and sympathetic way, our project technicians assist their teams and supervisors with all aspects of restoration work on residential and commercial job sites, as well as maintain vehicles, equipment, and assets of the business. Our technicians take pride in going above and beyond customer expectations in their times of need by providing a world-class level of service which sets them apart from our competitors in the industry.

Responsibilities:

• Communicate the project scope, target start, and completion dates with customer and internal team
• Ensure project documentation is provided to office staff and manager on projects assigned
• Perform water mitigation duties
• Perform fire mitigation duties
• Perform mold remediation duties
• Demolition
• Load and unload equipment and supplies
• Ensure work is completed within a timely manner
• Ensure monitoring is completed daily
• Ensure dry logs are completed daily
• Ensure clear communication (verbal and written) with office staff, project manager and lean technician
• Always leaving jobsites with a clean and orderly appearance
• Manage customer satisfaction and representing the brand
• Maintaining cleanliness of products and equipment to the highest standard
• Follow uniform and policy guidelines in line with the Brand Identity Guide
• Continued development of production skills and expertise
• Effectively perform all aspects of the production processes
• Participate in on-call rotations for after hour/emergency calls
• Other duties as assigned by management

Benefits:

• Health insurance

Schedule:

• Monday to Friday
• On call
• Overtime

Ability to Commute:

• Troy, MI 48084 (Required)

Willingness to travel:

• 10% (Preferred)