Mitigation Technician

IICRC; Torrance (CA); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Locally Owned and Operated

Company car

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Job summary

Paul Davis Restoration is seeking a Mitigation Technician to perform water mitigation, tarping, board‑up, mold remediation, asbestos/lead abatement, and carpet cleaning/reinstallation under the Mitigation Manager’s direction. You will focus on delivering outstanding customer service, maintain and service company trucks and equipment, and participate in on‑call rotations.

This role requires a valid driver’s license, ability to lift up to 75 lb, and willingness to work nights and weekends.

Qualifications

• Desire to join a world‑class team and contribute a positive attitude.
• Dedication to customer service.
• Ability to communicate effectively in spoken and written English as necessary to understand safety instructions and work orders, communicate with customers and supervisors, use company communication technology, and complete basic service documentation.
• A valid driver’s license is required because driving a company vehicle to customer sites and transporting tools and equipment is an essential function of this role, and no comparable alternative transportation is reasonably available for that purpose.
• Ability to work nights, weekends, and overtime as needed to respond to time‑sensitive disaster‑mitigation assignments.
• Ability to perform the essential functions of this position, including frequent lifting and carrying of equipment and materials weighing up to approximately 75 pounds, with or without reasonable accommodation.
• Desire to continually learn new things.

Responsibilities

• Perform water mitigation, tarping, board‑up, mold remediation, asbestos/lead abatement, and carpet cleaning/reinstallation services to a high standard, in accordance with Paul Davis and industry specifications, under the direction of the Mitigation Manager. Technicians performing asbestos or lead abatement work will receive the certification and training required by applicable Cal/OSHA regulations before performing that work.
• Focus on and dedication to providing excellent customer service.
• Maintain a clean, properly stocked, and organized company truck, and maintain all company equipment. Required supplies, maintenance, and repairs for company‑provided trucks and equipment are arranged and paid for by the company.
• Participate in the company’s on‑call schedule as assigned. On‑call scheduling, response‑time expectations, and compensation for on‑call and standby time (including any required phone availability) are set out in the company’s on‑call and time‑keeping policy, which will be provided to you before you begin on‑call duties. On‑call obligations do not continue during your scheduled meal and rest periods; backup coverage is arranged so that your breaks are uninterrupted.
• If you are required to use a personal mobile phone for work purposes, you will be reimbursed for reasonable business‑related use in accordance with company policy and California law.
• Assist with warehousing and facility‑related tasks when necessary.
• Assist other team members as opportunities arise and serve as a leader for the team when needed.

Skills

Customer service

English communication

Driver's license

Night shifts

Overtime ready

Heavy lifting

Team player

Willing to learn

Job description

Benefits

• Locally Owned and Operated
• Company car
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development

Mitigation Technician

Paul Davis Restoration

What Does a Mitigation Technician Do?

• Serve others within your community in their time of need.
• Make a difference for others who have had a disaster strike their property.
• Work hard and take pride in completing projects (i.e., mitigating flood and fire damage).
• Be empathetic and show a sense of urgency while communicating through modern technology.

Why Join The Team?

Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose from their work. We love creating opportunities for our team members, providing industry training, and giving technicians the opportunity to become experts in the field through certifications and Paul Davis University.

Built on principles of customer service, dynamic decision-making, and leadership, we have the tools to continue our rapid growth. Our team puts emphasis on living our Vision, Mission, and Values to be more than just a service provider – our Mitigation Technicians are on the front lines of restoring their communities by being first on site after disasters strike (i.e., floods, fires) and leading the mitigation effort to restore the property.

Our Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement.

Our Vision: To provide extraordinary care while serving people in their time of need.

Our Mission: To provide opportunities for great people to deliver Best in Class results.

Why The Team Needs You

Serving others after a disaster has struck their property is not easy. Everyone within Paul Davis needs to have a strong work ethic, serious attention to detail, and a genuine desire to help people. It is challenging to make customers happy when they are facing a traumatic event, but you will find this role rewarding if you take pride in your work and enjoy collaborating with others.

Team Compensation And Benefits

• Leadership development – our company grows from within. Motivated team members can ask about participating in our leadership development initiative to grow their careers and explore new opportunities.
• Monthly cross-training opportunities to advance your career.
• Schedule flexibility – we are committed to the well‑being of our team. Where operationally feasible, and consistent with applicable wage and hour requirements, we offer the ability to adjust start and end times or request approved time off for personal matters. This is a scheduling accommodation only; it does not change the number of hours worked, and all hours worked, overtime, and required meal and rest periods are tracked and paid in accordance with California law.
• Paid training.
• Referral program.
• Great culture and team dynamic.

Employment Classification

This is a full‑time, non‑exempt, hourly position. You will be paid at least the applicable minimum wage for all hours worked and overtime compensation for hours worked beyond eight in a workday or forty in a workweek, and double time where required, in accordance with California law. Paid rest periods and unpaid, duty‑free meal periods are provided in accordance with the applicable California wage order.

Team Qualifications (Requirements)

• Desire to join a world‑class team and contribute a positive attitude.
• Dedication to customer service.
• Ability to communicate effectively in spoken and written English as necessary to understand safety instructions and work orders, communicate with customers and supervisors, use company communication technology, and complete basic service documentation. We will consider the specific communication abilities required for the essential functions of this role on an individualized basis.
• A valid driver’s license is required because driving a company vehicle to customer sites and transporting tools and equipment is an essential function of this role, and no comparable alternative transportation is reasonably available for that purpose. A driving record will be reviewed against our vehicle safety and insurability standards, which will be provided on request.
• Ability to work nights, weekends, and overtime as needed to respond to time-sensitive disaster‑mitigation assignments.
• Ability to perform the essential functions of this position, including frequent lifting and carrying of equipment and materials weighing up to approximately 75 pounds, with or without reasonable accommodation. Lifting equipment, carts, dollies, or team‑lifting procedures are available and used where appropriate.
• Desire to continually learn new things.

Role On The Team (Job Responsibilities)

• Perform water mitigation, tarping, board‑up, mold remediation, asbestos/lead abatement, and carpet cleaning/reinstallation services to a high standard, in accordance with Paul Davis and industry specifications, under the direction of the Mitigation Manager. Technicians performing asbestos or lead abatement work will receive the certification and training required by applicable Cal/OSHA regulations before performing that work.
• Focus on and dedication to providing excellent customer service.
• Maintain a clean, properly stocked, and organized company truck, and maintain all company equipment. Required supplies, maintenance, and repairs for company‑provided trucks and equipment are arranged and paid for by the company.
• Participate in the company’s on‑call schedule as assigned. On‑call scheduling, response‑time expectations, and compensation for on‑call and standby time (including any required phone availability) are set out in the company’s on‑call and time‑keeping policy, which will be provided to you before you begin on‑call duties. On‑call obligations do not continue during your scheduled meal and rest periods; backup coverage is arranged so that your breaks are uninterrupted.
• If you are required to use a personal mobile phone for work purposes, you will be reimbursed for reasonable business‑related use in accordance with company policy and California law.
• Assist with warehousing and facility‑related tasks when necessary.
• Assist other team members as opportunities arise and serve as a leader for the team when needed.

We support and hire Veterans, and we are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.

Compensation: $25.00 - $35.00 per hour

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Practice Continuous Improvement

Our Mission

To provide opportunities for great people to deliver Best in Class results