Mitigation Technician

paces restoration; Illinois; On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Health benefits

401k Retirement Plan

Paid time off

Paid holidays

Job summary

Paces Restoration, An American Restoration Brand, is seeking a Water Mitigation Technician to respond to water damage emergencies and support restoration efforts. This full-time role involves field-based work, travel to residential and commercial properties, and adherence to safety procedures.

The ideal candidate has restoration experience, the ability to lift heavy loads, strong communication skills, and a commitment to documenting every job accurately while providing excellent customer service.

Qualifications

• Water mitigation or restoration experience preferred.
• Must have valid driver's license and clean record.
• Able to pass background and drug screenings.
• Capable of lifting 50+ lbs and physical tasks.
• Professional communication and customer-service skills.
• Able to work independently and in a team.
• IICRC WRT certification preferred but not required.

Responsibilities

• Respond to residential and commercial water damage losses.
• Inspect affected areas to identify source and extent.
• Perform water extraction, demolition, cleaning, and drying.
• Set up and monitor drying equipment such as air movers.
• Document job-site conditions and progress.
• Protect customer property and maintain a safe work area.
• Communicate with customers, owners, adjusters, and management.
• Participate in on-call rotation for emergencies.

Skills

Water restoration

Driver's license

Clean driving record

Background check

Drug screening

Heavy lifting

Safety awareness

Documentation skills

Customer service

Communication skills

Teamwork

Independence

IICRC WRT

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Technical Macon, GA, US

Salary Range: $17.00 To $24.00 Hourly

Paces Restoration, An American Restoration Brand, has over 25 years of restoration experience. We are a 24/7 COMPLETE restoration company. We are a company that prides ourselves in treating our customers with respect and aim to please with the smallest to largest jobs.

The Water Mitigation Technician is responsible for responding to water damage emergencies, performing mitigation services, protecting property and contents, and assisting with the restoration process. The technician works directly with customers and must complete all work safely, efficiently, and according to company procedures and industry standards. Technicians are expected to arrive on time, maintain professional appearance and conduct, complete assigned work efficiently, properly document every job, protect customer property, and communicate any issues or changes to management immediately. This position is primarily field-based and requires travel to residential and commercial properties. Work may involve exposure to water-damaged materials, smoke odors, dust, mold-affected areas, cleaning chemicals, and other restoration-related conditions. Appropriate PPE and safety procedures must always be followed.

Key Responsibilities

• Respond to residential and commercial water damage losses.
• Inspect affected areas and identify the source and extent of water damage.
• Perform water extraction, demolition, cleaning, and drying activities.
• Set up, monitor, and remove air movers, dehumidifiers, and other drying equipment.
• Take moisture readings and document drying progress.
• Remove and dispose of damaged materials as directed.
• Pack, move, protect, and inventory contents when necessary.
• Photograph and document job-site conditions and completed work.
• Maintain accurate job notes, equipment records, moisture maps, and daily documentation.
• Communicate professionally with customers, property owners, adjusters, and management.
• Maintain a clean, organized, and safe work environment.
• Load, unload, clean, and maintain company vehicles, tools, and equipment.
• Follow OSHA, company safety procedures, and applicable restoration industry standards.
• Assist with mold remediation, fire/smoke cleanup, and other restoration services as needed.
• Participate in an on-call rotation and respond to emergency losses when scheduled.

Qualifications

• Previous water mitigation or restoration experience preferred.
• Valid driver's license and acceptable driving record.
• Ability to pass required background, drug, and employment screenings.
• Ability to lift, carry, push, and move heavy equipment and household contents.
• Ability to work in wet, dirty, hot, cold, and potentially hazardous environments.
• Strong attention to detail and documentation skills.
• Professional communication and customer-service skills.
• Ability to work independently and as part of a team.
• IICRC certifications such as WRT are preferred but not required.

Physical Requirements

• Ability to lift and carry up to 50+ lbs.
• Ability to frequently bend, kneel, crawl, climb stairs, and work in confined areas.
• Ability to stand and walk for extended periods.
• Ability to work extended hours, weekends, holidays, and emergency calls when required.

Compensation / Perks

• Competitive pay based on qualifications and certifications
• Full health benefits (Medical/Dental/Vision)
• 401k Retirement Plan with company match
• Paid time off and paid holidays

Hours are Monday through Friday 8am to 4:30pm (30-minute unpaid lunch) and rotating ON-CALL schedule