Mitigation & Restoration Technician

Servpro Industries, Inc.; Town of Hamburg (NY); On-site; USD 36,000 - 55,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Dental insurance

Vision insurance

On-the-job training

Paid time off

Parental leave

Training & development

Free uniforms

Job summary

SERVPRO Industries, Inc. is hiring full-time technicians to respond to service calls across local jobsites. You’ll join a team that handles water, fire, mold, and biohazard restoration, following established guidelines.

No experience is required as comprehensive training is provided, with opportunities for advancement as you gain certifications. The role offers a 40-hour week, on-site work, and a benefits package that grows with you, including health, retirement, and time off.

Qualifications

• No prior restoration experience required; training provided.

Responsibilities

• Respond to service calls as needed.
• Be on a rotating on-call schedule.
• Perform services following SERVPRO production guidelines.
• Communicate with the Crew Chief to ensure customer needs are met.
• Support crew members and production staff.
• Clean and maintain vehicles, equipment, warehouse, and office areas.

Job description

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Vision insurance

As a local and national leader in the restoration industry, we help home and business owners get their lives back on track after disaster strikes. Our services include Water Damage Restoration, Fire/Smoke Restoration, Mold Remediation, Odor Remediation, & Biohazard Cleaning.

Responsibilities include:

• Responding to service calls as needed
• Being on a rotating on-call schedule
• Performing services following SERVPRO production guidelines
• Communicating with the Crew Chief to ensure customer needs are met
• Supporting crew members and production staff
• Cleaning and maintaining vehicles, equipment, warehouse, and office areas

Our technicians are dispatched to different jobsites throughout the week, providing constant variety and new challenges.

Paid Training = Real Career Skills

No experience? No problem.

We regularly hire people with zero background in restoration and train them from the ground up.

You will learn a skilled trade that:

• Cannot be outsourced
• Cannot be automated
• Cannot be replaced by AI
• Will always be in demand

As you earn certifications, your value — and your pay — goes up.

Earning Potential

Base Pay: $17.00–$19.00 per hour to start (Advancement and raises available)

On-Target Earnings (OTE) Most full-time technicians earn:

• $45,000–$55,000+ in total annual compensation in their first year Top performers and team leaders regularly earn $60,000+ annually

These figures are based on actual employee earnings.

Additional Pay Opportunities Include:

• Overtime pay On-call and emergency response bonuses Double-time / triple-time pay Biohazard and specialty work pay Prevailing wage projects Volunteer surge coverage bonuses

The more flexible, reliable, and skilled you become, the more you earn. Many technicians increase their income by 30%–50%+ through these programs.

Based on historical employee earnings. Individual results vary based on availability, performance, and workload.

Benefits That Grow With You

We believe in taking care of our people.

Paid Time Off (First Year)

• 40 hours Vacation
• 40 hours NYS Sick Leave (accrued)
• 24 hours Unpaid Time Off

Over time, employees can earn up to 144 hours of vacation through tenure and position.

Health Insurance (Starts Immediately)

• 50% employer-paid health insurance for new employees
• Can increase up to 100% coverage over time

Getting 50% coverage right away is rare in this industry — and a big deal.

Retirement

• SIMPLE IRA with 3% company match

Why SERVPRO?

Looking for a job where no two days are the same?

Every day at SERVPRO brings new challenges, new people, and new opportunities to learn.

You're not just doing a job — you're helping families and businesses rebuild when they need it most.

Our franchise has received a Lifetime Achievement Award for Ethical Business Practices. We've been locally owned and operated for over 30 years. When you work here, you're working for a family — not a corporation.

Physical & Work Environment Requirements

• Lift 50 lbs regularly; up to 100 lbs with assistance
• Walk and stand for long periods
• Drive company vehicles
• Climb ladders
• Work at ceiling heights
• Work in crawl spaces and attics
• Perform repetitive lifting, pushing, and pulling
• Work with chemicals and equipment
• Occasionally wear a respirator

Exposure may include fumes, airborne particles, heat, odors, and loud environments.

Schedule

• Full-time: 8:00 a.m. – 4:30 p.m., Monday–Friday
• 40 hours per week
• Frequent overtime, evenings, and weekends
• Primarily local travel
• Participate in rotating on-call schedule

Ready to Build a Career That Pays?

Strong earning potential Paid training Job security Real benefits A team that has your back Work that matters

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Work Location: In person