Mitigation Production Technician

Servpro Industries, Inc.; City of Pewaukee (WI); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Health insurance

Dental insurance

Vision insurance

Paid time off

On-call earning opportunities

Company uniforms provided

Training & development

Career advancement potential

Job summary

Servpro Industries, Inc. in Pewaukee, WI is seeking a dependable Mitigation Technician to respond to fire, water, mold, and storm damage emergencies for residential and commercial properties.

The role emphasizes customer focus and the ability to work in fast-paced environments while upholding high-quality service standards. The position offers rotating on-call availability including nights and weekends during emergencies, with standard hours 8am-4pm Monday through Friday.

Qualifications

• High school diploma or GED preferred.
• Valid driver's license with clean driving record.
• Pass pre-employment background check and drug screen.

Responsibilities

• Respond to emergency mitigation and restoration service calls.
• Perform water extraction, demolition, drying, and cleanup.
• Set up and monitor drying equipment including air movers and dehumidifiers.
• Assist with mold remediation and biohazard cleanup as trained.
• Communicate professionally with customers, crew chiefs, and managers.
• Always keep assigned vehicles, equipment, and jobsites clean and organized.
• Follow SERVPRO production guidelines and safety procedures.

Skills

Communication skills

Team player

Fast learner

Positive attitude

Education

High school diploma or GED

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Company parties
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Mitigation Technician

Servpro | Full-Time

Location: Pewaukee, WI

Schedule: Rotating on-call availability required, including nights, weekends, and extended hours during emergencies

- Work standard hours (8am-4pm) Mon-Fri.

POSITION SUMMARY

SERVPRO is seeking a dependable and hardworking Mitigation Technician to join our restoration team out of our Pewaukee, WI office. This position responds to fire, water, mold, and storm damage emergencies at residential and commercial properties. The ideal candidate is motivated, customer-focused, and able to work in fast-paced environments while maintaining high-quality service standards.

KEY RESPONSIBILITIES

• Respond to emergency mitigation and restoration service calls
• Perform water extraction, demolition, drying, and cleanup services
• Set up and monitor drying equipment including air movers and dehumidifiers
• Assist with mold remediation and biohazard cleanup as directed and when trained
• Communicate professionally with customers, crew chiefs, and managers
• Always keep assigned vehicles, equipment, and jobsites clean and organized
• Follow SERVPRO production guidelines and safety procedures

QUALIFICATIONS

• High school diploma or GED preferred
• Valid driver's license with clean driving record
• Shows strong initiative and a solid work ethic, with a positive, team-oriented attitude
• Learns quickly and efficiently completes tasks assigned by the crew chief or manager
• 1-2 years experience in restoration, construction, or cleaning services preferred but not required
• Must pass a pre-employment background check and drug screen

PREFERRED CERTIFICATIONS

• IICRC Water Restoration Technician (WRT)
• Applied Structural Drying (ASD)
• Mold Remediation Certification
• OSHA Safety Training

BENEFITS

• Competitive hourly pay
• Overtime and on-call earning opportunities
• Health, dental, and vision insurance
• 401(k) retirement plan with company match up to 6%
• Paid time off and holidays
• Company uniforms provided
• Ongoing training and certification opportunities
• Career advancement potential

PHYSICAL REQUIREMENTS

• Frequent standing, bending, kneeling, and lifting 50+ pounds
• Ability to work in confined spaces, at heights, and in environments affected by smoke, water, mold, or debris
• Ability to wear respiratory protection (fit test required)