Mitigation Project Manager

Royal-Plus; Berlin (MD); On-site; USD 65,000 - 105,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Vision insurance

Paid time off

Opportunities for advancement

Employee discount

Job summary

Royal Plus is seeking a Mitigation Project Manager to lead emergency restoration projects across water, fire, mold and storm losses. This field leadership role manages projects from initial response through completion while ensuring quality, safety and customer satisfaction.

You will oversee day-to-day field operations, coordinate crews and subcontractors, maintain documentation, and ensure compliance with IICRC standards. Travel to job sites and on-call rotations required.

Qualifications

• 2–5 years of experience in restoration or mitigation.
• Strong understanding of IICRC standards (WRT preferred).
• Experience using restoration software such as Encircle, DASH or Xactimate.
• Valid driver’s license and willingness to travel to job sites.
• Strong communication, organization and problem-solving skills.

Responsibilities

• Oversee day-to-day field operations for mitigation projects.
• Respond to loss sites, assess damage and develop scopes of work.
• Coordinate crews, subcontractors, equipment and materials.
• Monitor progress and ensure quality and safety standards.
• Communicate with homeowners, property managers and clients.
• Maintain job documentation using Encircle and DASH.
• Ensure compliance with IICRC standards and OSHA guidelines.
• Supervise field technicians and subcontractors.
• Coordinate with contents and reconstruction teams for smooth transitions.
• Support job coordination, scheduling and on-call emergency response.

Skills

Project management

Field operations

Communication

Organizational skills

Problem solving

Tools

Encircle

DASH

Xactimate

Job description

Royal Plus is hiring a Mitigation Project Manager to lead emergency restoration projects across water, fire, mold, and storm-related losses. This is a field leadership role responsible for managing projects from initial response through completion while ensuring quality, safety, and customer satisfaction.

What You’ll Do

As a Mitigation Project Manager, you will oversee day-to-day field operations and serve as the primary point of contact during mitigation projects.

• Manage mitigation projects from emergency response through completion
• Respond to loss sites, assess damage, and develop scopes of work
• Coordinate crews, subcontractors, equipment, and materials
• Monitor job progress and adjust plans to ensure efficiency and quality standards
• Communicate directly with homeowners, property managers, and commercial clients
• Maintain accurate job documentation using platforms such as Encircle and DASH
• Ensure compliance with IICRC standards, OSHA safety guidelines, and company procedures
• Supervise field technicians and subcontractors to ensure quality workmanship
• Coordinate with internal departments (contents and reconstruction) for smooth project transitions
• Support job coordination, scheduling, and on-call emergency response as needed

What We’re Looking For

Required:

• 2–5 years of experience in restoration or mitigation (water, fire, mold)
• Strong understanding of IICRC standards (WRT preferred)
• Experience using restoration software (Encircle, DASH, Xactimate, or similar)
• Valid driver’s license and ability to travel to job sites
• Strong communication, organization, and problem-solving skills

Preferred:

• IICRC certifications (WRT, ASD, AMRT)
• Prior supervisory or project management experience
• Experience with residential and commercial restoration projects

Work Environment & Physical Requirements

• Field-based role with varying job site conditions
• Must be able to lift up to 50 lbs
• Work in environments affected by water, fire, smoke, and mold
• Ability to climb ladders, work in confined spaces, and stand for extended periods
• Must be available for on-call rotation, including evenings, weekends, and emergency response

Why Join Royal Plus?

• Lead impactful restoration projects that help communities recover after disasters
• Hands-on leadership role with real growth potential
• Fast-paced, team-driven environment
• Opportunity to develop advanced restoration and leadership skills in the industry

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Vision insurance