Mitigation Manager Water Damage Restoration

White Glove Remediation and Restoration; Orlando (FL); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Company car

Bonus based on performance

Opportunity for advancement

Paid time off

Job summary

White Glove Remediation and Restoration is hiring a Mitigation Manager in Orlando, Florida. In this leadership position, you will oversee operations for up to 5 mitigation crews, ensuring projects meet our high standards.

We seek a candidate with at least 3 years of experience in water mitigation or restoration leadership. The ideal individual excels in fast-paced environments, possesses strong communication skills, and is dedicated to maintaining quality service.

The role offers competitive compensation, benefits, and real advancement opportunities within our growing team.

Qualifications

• 3+ years of experience in water mitigation/restoration leadership.
• Ability to manage multiple active projects simultaneously.
• Valid driver's license with a clean driving record.

Responsibilities

• Manage daily operations for up to 5 mitigation crews and vehicles.
• Train, mentor, and hold technicians accountable.
• Help improve operational systems, efficiency, and profitability.

Skills

Water mitigation processes

Leadership

Strong communication

Organizational skills

Education

IICRC WRT certification

Tools

Restoration software

Job description

Benefits:

Bonus based on performance

Company car

Opportunity for advancement

Paid time off

About White Glove Remediation and Restoration

At, we’re a locally owned and operated disaster recovery company committed to excellence in every aspect of restoration. We help homeowners and businesses recover from water, mold, and fire damage with fast response times, expert care, and professionalism that sets us apart.

Our team takes pride in doing things the right way — with urgency, attention to detail, strong communication, and respect for both our customers and coworkers. We’re growing quickly and looking for leaders who want to grow with us.

Position Overview

We are hiring a Mitigation Manager to oversee and lead our water mitigation division. This role is responsible for managing up to 5 mitigation vans and crews, ensuring projects are completed efficiently, safely, profitably, and at the high standards White Glove is known for.

This is a leadership role for someone who thrives in fast-paced environments, can manage multiple moving parts at once, and knows how to motivate teams while delivering exceptional customer experiences.

Key Responsibilities

Manage daily operations for up to 5 mitigation crews and vehicles

Oversee scheduling, dispatching, and job coordination

Ensure jobs are completed according to company standards and IICRC guidelines

Monitor production, drying progress, documentation, and quality control

Train, mentor, and hold technicians accountable

Maintain communication with customers, office staff, and management throughout projects

Review moisture documentation, equipment usage, and job notes

Help improve operational systems, efficiency, and profitability

Ensure company vehicles, tools, and equipment are properly maintained

Assist with emergency response coordination and large losses when needed

Qualifications

3+ years of experience in water mitigation/restoration leadership

Strong knowledge of water mitigation processes, equipment, and drying principles

IICRC WRT certification required (ASD preferred)

Experience managing crews, schedules, and multiple active projects simultaneously

Ability to lead by example and maintain a professional attitude under pressure

Strong communication and organizational skills

Experience with restoration software and moisture documentation

Valid driver’s license with clean driving record

What We’re Looking For

We want someone who:

Takes ownership and solves problems without excuses

Leads crews with professionalism and accountability

Understands urgency and customer service at a high level

Can keep operations organized while maintaining production quality

Wants to grow with a fast-moving company

Why Work With Us?

Growing company with real advancement opportunities

Leadership role with impact on company growth

Strong team culture and support

Company vehicle and equipment provided

Competitive compensation with performance incentives

Opportunity to help build and shape the mitigation division

If you’re an experienced restoration leader looking for a company that values professionalism, urgency, and high standards, we’d love to hear from you.

Apply today and help us continue delivering white glove service when people need it most.