Mitigation Estimator & Project Coordinator (Insurance Claims)

Rainbow Restoration of South & West Suburbs; Alsip (IL); Hybrid; USD 55,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plan

Hybrid work environment

Job summary

Rainbow Restoration of South & West Suburbs in Alsip, IL is hiring an experienced estimator/coordination professional to support insurance-driven restoration projects. You will handle estimating, file management, and customer communication from inspection to invoice.

The role offers hybrid work, a structured operations model, and a performance-based bonus. Ideal candidates have 2+ years in estimating or restoration coordination and are comfortable with Xactimate workflows.

Qualifications

• Live within commuting distance of Alsip, IL.
• Minimum 2 years' experience in estimating, and restoration coordination, or project management.
• Strong understanding of insurance-driven restoration workflow.
• Ability to manage multiple active files simultaneously with organization, urgency, and accuracy.
• Willing to participate in a predictable on-call rotation 1 week/month.

Responsibilities

• Manage assigned projects from inspection handoff through final billing.
• Coordinate scheduling of technicians, vendors, and subcontractors.
• Prepare estimates, revisions, and supplements based on documented scope.
• Monitor job progress and escalation issues impacting timeline or profitability; communicate with customers, adjusters, and internal teams to drive job completion.

Skills

Estimating

Restoration coordination

Project management

Tools

Xactimate

Job description

We're hiring candidates with real water and fire mitigation estimating and project coordination experience: insurance claims workflow, mitigation file management, Xactimate estimating, documentation compliance, and customer communication. If you've worked inside a restoration company and understand how insurance-driven projects move from inspection to invoice, you'll fit right in.

Rainbow Restoration is a trusted leader in property damage restoration with a disciplined, no-shortcuts approach. This role is critical to protecting gross profit by ensuring every job file is organized, accurately estimated, documented, and progressing efficiently.

Why Join Us

• Structured operations model with clearly defined roles, eliminating the typical "everything falls on one person" model
• Paid training, mentorship, and exposure to advanced restoration workflows and systems
• National brand with 40+ years of trust and 19 years serving Chicagoland
• Mitigation only (water, fire, contents, mold) - no reconstruction
• High-accountability, team-oriented culture focused on performance and growth
• Opportunity to grow into senior estimating, coordination, and operations leadership roles
• Hybrid work environment (office + remote flexibility)
• Full-time role based in Alsip, IL and serving the Chicagoland market
• Performance-based bonus program tied to operational metrics
• Health insurance through Blue Cross Blue Shield
• Paid time off
• Retirement plan

Salary Range - $55,000 - $85,000 + Performance Bonus

Compensation is based on the candidate's qualifications and relevant experience. Top performers can earn $75,000-90,000+

Qualifications

Must-Haves:

• Live within commuting distance of Alsip, IL
• Minimum 2 years' experience in estimating, and restoration coordination, or project management.
• Strong understanding of insurance-driven restoration workflow
• Ability to manage multiple active files simultaneously with organization, urgency, and accuracy
• Willing to participate in a predictable on-call rotation 1 week/month
• Candidates with experience in restoration coordination, mitigation project management, insurance claim handling, estimating, Xactimate, or program work are encouraged to apply. Strong backgrounds include roles such as Estimator, Project Manager, Mitigation Project Manager, Production Manager, Restoration Coordinator, Claims Coordinator, Program Coordinator, or Office Manager within a restoration company.

Responsibilities

What you'll do:

• Manage assigned projects from inspection handoff through final billing
• Coordinate scheduling of technicians, vendors, and subcontractors
• Prepare estimates, revisions, and supplements based on documented scope
• Monitor job progress and escalation issues impacting timeline or profitabilityCommunicate with customers, adjusters, and internal teams to drive job completion