Mission Support Specialist

Customs and Border Protection; United States; On-site; USD 70,000 - 90,000; Full time

Job summary

U.S. Customs and Border Protection is seeking a qualified administrative support specialist at GS-12 to join the Office of Facilities and Asset Management in El Paso and Marfa, TX.

The role emphasizes coordinating administrative tasks, maintaining records, and supporting program operations, with a thorough background check.

Candidates must show 1 year of specialized experience, meet time-in-grade rules, and be prepared for federal employment processes.

Qualifications

• Specialized experience coordinating administrative or mission support tasks (e.g., tracking action items, work orders, travel).
• Experience using automated systems, spreadsheets, or databases to collect, track, reconcile, and report program data.
• Experience supporting budget, finance, purchasing, or inventory, including tracking funds and preparing requisitions.
• Experience communicating with internal staff, external partners, vendors, or contractors to resolve routine issues.
• Experience with contract or project support activities, such as documenting deliverables and reviewing invoices.

Responsibilities

• Coordinate administrative or mission support activities such as tracking action items, work orders, and travel.
• Use automated systems, spreadsheets, or databases to collect, track, and report program information.
• Assist with contract or project support, including reviewing invoices and schedules.
• Communicate with internal staff and external partners to resolve routine issues.

Job description

Organizational Location:

This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Facilities and Asset Management, Operational Support Facilities Division, Border Patrol and Air and Marine Program Management Office, 1 located in El Paso, TX and 1 located in Marfa TX. . Additional selections may be made for other organizational divisions and/or units within the duty location(s) listed above.

Experience:

You qualify for the GS-12 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Coordinating administrative or mission support activities such as tracking action items, work orders, reports, meeting notes, training records, travel, timekeeping, or other office support requirements. Using automated systems, spreadsheets, or databases to collect, track, reconcile, and report information related to program operations, facilities, assets, supplies, funding, or procurements. Supporting budget, finance, purchasing, or inventory activities, such as tracking available funds, maintaining purchase logs, researching vendors, preparing requisitions, reconciling statements, or documenting received goods. Communicating with internal staff, external partners, vendors, or contractors to resolve routine program support, facilities, logistics, procurement, or administrative issues. Assisting with contract or project support activities, such as preparing documentation, reviewing invoices or schedules, tracking deliverables, or helping ensure work was completed as requested. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 10/29/2026. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Background Investigation:

U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government

Probationary Period:

All employees new to the federal government must serve a one year probationary period during the first y