Lead Management and Program Analyst

U.S. Customs and Border Protection; Washington (District of Columbia); In loco; USD 110.000 - 140.000; Tempo pieno

Descrizione del lavoro

U.S. Customs and Border Protection (CBP) seeks a skilled analyst in Washington, DC to perform complex analyses of international programs, develop policies for foreign duty locations, and provide expert guidance to leadership.

The role includes gathering data, preparing executive briefs, and overseeing training initiatives within the Overseas Support Branch. The position requires one year of specialized experience, with eligibility at GS-14 level, and involves background investigations and

Competenze

• Qualitative or quantitative analyses of international programs.
• Developing policies for foreign duty locations to meet requirements.
• Provide technical advice to management and coordinate with Headquarters.
• Gather data and analyze reports for leadership requests.
• Monitor work quality and deliver new employee training.

Mansioni

• Conduct qualitative or quantitative analyses of international programs and operations.
• Develop or evaluate policies for foreign duty locations to ensure consistency.
• Provide technical advice to management and prepare executive-level briefings.
• Gather data and analyze reports to respond to information requests.
• Monitor work, perform quality reviews, and train staff as needed.

Conoscenze

Qualitative analysis

Quantitative analysis

Policy development

Executive briefings

Data analysis

Descrizione del lavoro

Organizational Location:

This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Operations Support, Mission Support, International Support Division, Overseas Support Branch located in Washington DC. Additional selections may be made for other organizational divisions and/or units within the duty location(s) listed above.

You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

• Conducting qualitative or quantitative analyses of international or geographically dispersed programs, including program operations, resource requirements, or personnel‑support activities.
• Developing, evaluating, or implementing policies and procedures, especially those governing foreign duty locations, to ensure consistency with organizational requirements and priorities.
• Providing technical advice to management, coordination with Headquarters or other stakeholders, and/or preparing executive‑level briefings.
• Gathering data and analyzing reports to respond to requests for information from all levels of leadership, within or outside of one's chain of command.
• Monitoring work, performing quality review and providing feedback, and/or delivering new employee or refresher training.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must:

• Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and
• Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 11/02/2026.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non‑career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Background Investigation:

U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non‑prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers.

Residency:

There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:

• Working for the U.S. Government as a federal civilian or as a member of the military
• A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
• Participation in a study abroad program sponsored by a U.S. affiliated college or university
• Working as a contractor, intern, consultant or volunteer supporting the U.S. government

Probationary Period:

All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.

Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles:

If you have never worked for the federal government, you are not CTAP/ICTAP eligible. View information about CTAP/ICTAP eligibility on OPM's Career Transition Resources website. To be considered well qualified under CTAP/ICTAP, you must be rated at a minimum score of 85 for this position. In addition, you must submit the supporting documents listed under the Required Documents section of this announcement.

The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service‑connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission.