Mission Support Specialist

Diocese of Raleigh; Raleigh (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

The Diocese of Raleigh is seeking a Mission Support Specialist to provide administrative and operational support to our parish communities in Raleigh, NC. The role centers on maintaining the parishioner database, welcoming members, and coordinating events in collaboration with the Engagement and Development team.

Ideal candidates will have 3 years of administrative/database experience and strong organizational skills, with a warm, service-oriented approach and ability to handle confidential

Qualifications

• 3 years of administrative/database experience.
• Strong organizational and administrative skills with excellent attention to detail.
• Warm, welcoming, and service-oriented approach to working with parishioners and families.

Responsibilities

• Maintain parish membership database.
• Welcome new parishioners and provide information about ministries and volunteer opportunities.
• Review stewardship forms and determine eligibility for parish stewardship rate.
• Assist facilities operations in expense tracking and credit card reconciliation.
• Manage and approve facility/room requests.
• Assist with parish-wide events in coordination with Engagement and Development department.
• Maintain confidentiality.

Skills

Database management

Administrative support

Customer service

Communication skills

Tools

Scheduling system

Database software

Job description

Schedule:40 hours/week, may include some nights or weekends

Position Summary:

The Mission Support Specialist provides administrative and operational support to the parish, helping ensure that parishioners are welcomed, connected, and supported throughout their involvement with the parish. This position is responsible for maintaining accurate parishioner database, supporting stewardship qualification, coordinating facility scheduling, and assisting with parish-wide events and initiatives.

Key responsibilities:

• Responsible for parish membership database.
• Welcome new parishioners and provide information about parish life, ministries and volunteer opportunities.
• Review stewardship forms and assist in determining eligibility for parish stewardship rate.
• Assist facilities operations in expense tracking and billing, reconciliation of credit card expenses and transactions.
• Manage and approve facility/room requests.
• Assist with parish-wide events in coordination with Engagement and Development department.
• Required years of experience and/or areas of related work: 3 years of administrative/database experience.
• Strong organizational and administrative skills with excellent attention to detail with the ability to manage multiple priorities in a busy environment.
• Warm, welcoming, and service-oriented approach to working with parishioners and families.
• Strong verbal and written communication skills.
• Ability to maintain confidentiality .
• Employment is contingent upon passing a criminal background and reference check; must complete Diocese-sponsored Safe Environment Training upon hire.

Preferred Qualifications:

• Experience working with databases, scheduling systems or parish administration system