Mission Ops Engineer - C2 Deployments & Customer Success

Anduril Industries, Inc.; Costa Mesa (CA); On-site; USD 132,000 - 209,000; Full time

Job summary

Anduril Industries is seeking Mission Operators to deploy our flagship hardware and software C2 products for customer missions. You will lead deployment planning with engineering, logistics, and technical operations teams, train end users, and ensure high product performance in field environments.

You will drive business growth through customer success, achieve commercial targets, and help shape products with customers, engineers, and product teams while collaborating across multiple internal

Qualifications

• Experience in program management and product deployment roles.
• Exceptional interpersonal and stakeholder management skills.
• Understanding of U.S. and allied military operations, doctrines, and multi-domain environments.
• Experience translating and decomposing highly technical concepts into operational requirements and performance specifications.
• Strong aptitude for problem solving in unstructured situations at the interface of hardware, software, and networking. Ability to drive challenging and vague technical problems to clarity and resolution.
• Willing to travel as necessary (25-50%).
• Secret Clearance or above required.

Responsibilities

• Serve in a customer-facing Account Manager capacity, working directly with the United States Marine Corps to develop and deploy Anduril integrated hardware-software C2 products to meet customer and operational needs.
• Own the delivery of contract deliverables to include the developing, and implementing, measures of performance and effectiveness, writing technical reports and creating user engagement roadmaps.
• Design & implement user feedback loops to gather, triage, and prioritize requirements, feedback, issues, and challenges found through the employment of Anduril C2 products during training, exercises, and normal use within unit schedules.
• Provide input to program and engineering teams to drive the development of product features and configurations that enhance or greatly improve efficiency of user workflows and employment of Anduril C2 products.
• Support engagement with other service components, Geographic Combatant Commands, and other Government organizations as required to integrate Anduril products laterally across United States Armed Forces customers for increased adoption.
• Develop and contribute to a streamlined user feedback and engagement system, which include issue tracking, training sessions, refreshers, and focused preparation for large scale exercises and events.

Skills

Program management

Stakeholder management

Military operations knowledge

Translate technical requirements

Unstructured problem solving

Willing to travel

Secret clearance

Job description

Anduril Industries is seeking Mission Operators to deploy our flagship hardware and software C2 products for customer missions. You will lead deployment planning with engineering, logistics, and technical operations teams, train end users, and ensure high product performance in field environments.

You will drive business growth through customer success, achieve commercial targets, and help shape products with customers, engineers, and product teams while collaborating across multiple internal