Mission Operations Leader, Reliability & Strategy

Booz Allen Hamilton; Chantilly (VA); On-site; USD 99,000 - 225,000; Full time

Job summary

Booz Allen Hamilton seeks a Chief of Mission Operations to lead day-to-day execution and drive predictive analytics, outage readiness, and operational rigor for major mission events. You will guide the Lead Site Reliability Engineer and the Operations team to ensure resilience, availability, and high performance.

Collaborate with engineering, IT, product, and business leaders; deliver executive-level reports on performance and risks; shape the operational backbone that keeps Booz Allen

Qualifications

• 10+ years leading site reliability or IT operations.
• Active TS/SCI clearance; willing to take a polygraph.
• Bachelor’s degree or 14+ years of IT operations experience in lieu of a degree.
• Ability to obtain Security+ CE, SSCP, CCNA-Security, or GSEC within 6 months.

Responsibilities

• Direct leadership of site reliability and operations to ensure high‑quality service delivery.
• Strategic oversight of incident/change management and capacity planning.
• Executive reporting on performance, risks, and improvement initiatives.
• Development and tracking of operational metrics including availability and impact.

Skills

Site Reliability Leadership

Incident response

Problem management

Operational monitoring

Service management

Education

Bachelor's degree

14+ years IT operations experience

Tools

Jenkins

Packer

Git

Docker

Kubernetes

Nessus

JIRA

Confluence

Job description

Booz Allen Hamilton seeks a Chief of Mission Operations to lead day-to-day execution and drive predictive analytics, outage readiness, and operational rigor for major mission events. You will guide the Lead Site Reliability Engineer and the Operations team to ensure resilience, availability, and high performance.

Collaborate with engineering, IT, product, and business leaders; deliver executive-level reports on performance and risks; shape the operational backbone that keeps Booz Allen