Mission Learning Facilitator

GOODWILL INDUSTRIES OF SE WI; Milwaukee (WI); On-site; USD 30,000 - 45,000; Full time

Job summary

GOODWILL INDUSTRIES OF SE WI in Milwaukee, WI is seeking a Mission Learning Specialist to facilitate in-person, virtual, and hybrid workshops for job seekers and community members using approved content.

You will deliver curriculum, prepare sessions, foster an engaging learning environment, collect attendance and feedback, and coordinate with the Mission team to improve programs. Two years of college or equivalent and at least one year of facilitation experience are required.

Qualifications

• Two years of college education or equivalent experience.
• Minimum 1 year experience.

Responsibilities

• Facilitate in-person/virtual/hybrid workshops for job seekers and community members using approved content.
• Deliver Mission-approved curriculum consistently and as designed.
• Prepare for learning sessions by reviewing materials and setting up spaces and supplies.
• Create a welcoming and respectful learning environment.
• Adjust facilitation approach and pacing to participant engagement while aligning with content.
• Support participant engagement through interactive activities and guided discussions.
• Communicate and connect learning content through all phases of delivery.
• Collect attendance, feedback, and required documentation.
• Share observations and delivery insights to inform program improvement.
• Represent Goodwill’s values as a Mission ambassador.
• Maintain participant confidentiality and a safe learning environment.
• Plan and manage assigned facilitation schedules independently.
• Perform other facilitation-related duties as assigned.
• Engage in project/change management and adapt to change.
• Apply problem solving and analytical thinking to routine issues.
• Demonstrate foundational knowledge of professional principles and compliance with procedures.

Skills

Facilitation

Public speaking

Customer focus

Education

Two years of college education or equivalent experience

Job description

GOODWILL INDUSTRIES OF SE WI in Milwaukee, WI is seeking a Mission Learning Specialist to facilitate in-person, virtual, and hybrid workshops for job seekers and community members using approved content.

You will deliver curriculum, prepare sessions, foster an engaging learning environment, collect attendance and feedback, and coordinate with the Mission team to improve programs. Two years of college or equivalent and at least one year of facilitation experience are required.