Mission-Driven Lead Sales & Customer Experience

The Salvation Army North & Central Illinois Division; South Lyon (MI); On-site; USD 35,000 - 44,000; Full time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Professional development

Job summary

The Salvation Army North & Central Illinois Division in South Lyon, MI is hiring a Lead Store Sales Associate to support our thrift-store management team. You will help drive daily retail operations, deliver excellent customer service, and assist with sales and inventory processes.

This full-time position offers hands-on training, team-based collaboration, and opportunities for professional development within a mission-driven workplace.

Responsibilities

• Support management with product sales and acquisition
• Implement store opening and closing procedures
• Handle banking and daily deposits
• Execute strategies to meet product acquisition, production and sales goals
• Manage product rotation process and inventory turnover
• Create an enjoyable shopping experience with positive customer service skills
• Handle customer complaints as needed
• Support store maintenance and appearance
• Maintain displays and floor layout plans
• Identify ways to improve store appeal
• Provide direction to staff in absence of management
• Communicate effectively with store management regarding operations
• Support implementation of policies and procedures
• Document and report concerns in behavior or attitude
• Assist others with basic register problem solving

Job description

The Salvation Army North & Central Illinois Division in South Lyon, MI is hiring a Lead Store Sales Associate to support our thrift-store management team. You will help drive daily retail operations, deliver excellent customer service, and assist with sales and inventory processes.

This full-time position offers hands-on training, team-based collaboration, and opportunities for professional development within a mission-driven workplace.