Mission-Driven Homeless Services Case Manager

The Salvation Army North & Central Illinois Division; Quincy (IL); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision

Retirement options

Paid time off

Professional development

Mission driven

Kroc Center membership

Job summary

The Salvation Army North & Central Illinois Division in Quincy, IL is seeking a dedicated Homeless Programs Case Manager who will provide comprehensive case management, housing navigation, and referrals within homeless services and Continuum of Care programs. This full-time position offers a 40-hour workweek, with typical hours Monday–Friday.

Candidates need a Bachelor’s degree in Social Work or related field and at least 1 year of case management experience, plus strong HMIS and documentation

Qualifications

• Bachelor's degree in Social Work, Human Services, Psychology, Counseling, or related field required.
• Minimum of one year of experience in case management, social services, homeless services, or behavioral health.
• Experience with at risk populations, crisis situations, or housing programs preferred.

Responsibilities

• Conduct intake assessments, client interviews, and coordinated entry evaluations.
• Provide case management services, including goal setting, care planning, and ongoing client support.
• Support clients in rapid rehousing, housing stabilization, and homelessness prevention programs.
• Deliver crisis intervention, advocacy, and landlord mediation to maintain housing stability.
• Connect clients to community resources, mental health services, employment programs, and supportive services.
• Maintain accurate HMIS data entry and case documentation.
• Monitor client progress and ensure compliance with grant funded program requirements.
• Prepare reports, case notes, and outcome tracking for program evaluation.
• Collaborate with social service agencies, housing providers, and community partners.
• Participate in team meetings, trainings, and outreach events.

Skills

Case management

Client engagement

Communication

Documentation

Teamwork

Empathy

Education

Bachelor's degree in Social Work or related field

Tools

HMIS

Databases

Case management software

Job description

The Salvation Army North & Central Illinois Division in Quincy, IL is seeking a dedicated Homeless Programs Case Manager who will provide comprehensive case management, housing navigation, and referrals within homeless services and Continuum of Care programs. This full-time position offers a 40-hour workweek, with typical hours Monday–Friday.

Candidates need a Bachelor’s degree in Social Work or related field and at least 1 year of case management experience, plus strong HMIS and documentation