Mission Critical Services Division Lead

EMCOR Group, Inc.; Richmond, Northern (VA, KY); Hybrid; USD 140,000 - 160,000; Full time

Job summary

EMCOR Services Aircond, located in Richmond, VA, is seeking a Division Manager, Mission Critical Services, to lead the O&M division's operations, strategy, and growth. This role reports to the Director of Projects & O&M and manages multiple districts, focusing on safety, reliability, and customer satisfaction.

The ideal candidate has a track record in multi-site HVAC service, strong P&L accountability, and the ability to build scalable operating systems that support expanding mission

Qualifications

• High School Diploma or GED required; Bachelor's degree preferred.
• Minimum 10 years of progressive leadership experience in HVAC service or related fields.
• Experience leading multi-site operations and P&L responsibility.

Responsibilities

• Lead and oversee the mission critical services division's performance.
• Develop divisional business plans aligned with growth strategies.
• Establish operating standards and KPIs across districts.
• Ensure service delivery, safety, and regulatory compliance.
• Drive customer satisfaction, retention, and expansion initiatives.
• Oversee budgeting, forecasting, and workforce planning.

Skills

Leadership

P&L management

HVAC service

Facilities management

Operations management

Strategic planning

Education

Bachelor's degree in Engineering, Construction Management, Business, Facilities Management, or a related field

Tools

CMMS

Microsoft 365

COINS ERP

Job description

EMCOR Services Aircond, located in Richmond, VA, is seeking a Division Manager, Mission Critical Services, to lead the O&M division's operations, strategy, and growth. This role reports to the Director of Projects & O&M and manages multiple districts, focusing on safety, reliability, and customer satisfaction.

The ideal candidate has a track record in multi-site HVAC service, strong P&L accountability, and the ability to build scalable operating systems that support expanding mission