Mission-Critical IT Systems Support Administrator

The Center for Communications Research - CCR-P: Princeton; Princeton (NJ); On-site; USD 68,000 - 109,000; Full time

Benefits offered by this job

Competitive salary

Excellent benefits package

Job summary

The Institute for Defense Analyses (IDA) in Princeton, NJ has an immediate career opening for a Computer Systems Support Administrator at CCR-P. This position provides technical and operational support of computers, peripherals, endpoints and audio visual systems, with the potential for extended hours.

Responsibilities include troubleshooting, IT program support, and adherence to security policies. Requires a BS in CS or related field (or equivalent experience) and ability to obtain DOD 8570 IAT

Qualifications

• BS in Computer Science or related field with 1 year minimum experience supporting microcomputer software, hardware and networks OR high school diploma with 3 years minimum experience.
• Experience with Linux desired; additional experience with Microsoft operating systems a plus.
• Working knowledge of Ethernet, TCP/IP, network cabling and remote access methodologies.
• Must be self-motivated with ability to work with minimal supervision.

Responsibilities

• Responds to Helpdesk Requests and Change Requests following SOP. Troubleshoots and resolves operational deficiencies in operating systems and application software.
• Provides administrative tasks including warranty and license maintenance, records management, configuration management, office administration, scripting SOP problem resolution guides, conference support schedules, IT inventory processing and AV systems.
• Assists in the implementation of IT technology initiatives. Partners with engineering staff to ensure successful deployment and transition of operational support.
• Maintains systems to meet business and security requirements in accordance with IDA and NSA directives; administers classified and unclassified systems and services.
• Communicates all computer network, system and service problems and outages to the IT Manager.
• Performs other duties as assigned.

Skills

Linux

TCP/IP

Networking

End-user support

Scripting

Education

Bachelor of Science in Computer Science

High school diploma with 3 years experience

Tools

Microsoft Windows

UNIX/Linux commands

Job description

The Institute for Defense Analyses (IDA) in Princeton, NJ has an immediate career opening for a Computer Systems Support Administrator at CCR-P. This position provides technical and operational support of computers, peripherals, endpoints and audio visual systems, with the potential for extended hours.

Responsibilities include troubleshooting, IT program support, and adherence to security policies. Requires a BS in CS or related field (or equivalent experience) and ability to obtain DOD 8570 IAT