IT Systems & Audio-Visual Support Specialist

RPMGlobal; Princeton (NJ); On-site; USD 68,000 - 109,000; Full time

Benefits offered by this job

Health insurance options

Retirement contribution

Parental leave

Paid time off

Job summary

Institute for Defense Analyses (IDA) in Princeton, NJ is hiring a Computer Systems Support Administrator at CCR-P. You will provide technical and operational support for multiprocessor endpoints, networks, and audio-visual systems.

Qualifications include a BS in CS or related field with 1 year supporting microcomputer systems, or a HS diploma with 3 years' relevant experience; Linux experience preferred; ability to obtain DoD 8570 IAT II certification; willingness to work outside normal hours.

Qualifications

• Bachelor of Science degree in Computer Science or related field with one year minimum experience supporting microcomputer software, hardware, associated peripherals, networks and computer user support
• Experience with Linux desired; additional experience with Microsoft operating systems a plus
• Working knowledge of Ethernet, TCP/IP, network cabling and remote access methodologies
• Must be self-motivated and able to work with general to no supervision
• Ability to communicate effectively in both written and verbal form and with all levels of employees; possess good interpersonal skills
• Must be willing to work hours outside of a regular schedule
• Ability to obtain and maintain DOD 8570 IAT II certification
• Successful completion of a criminalbackground check is required

Responsibilities

• Responds to Helpdesk Requests and Change Requests following standard operating practices and procedures (SOP). Troubleshoots and resolves operational deficiencies in operating systems and application software. Provides technical support and user assistance for multiplatform endpoint systems, telecommunications, mobile devices, networking and conference support.
• Provides operational support performs a range of administrative tasks, including warranty and license maintenance, records management, configuration management, office administration, scripting SOP problem resolution guides, conference support schedules, IT inventory processing and audio visual systems or recordings.
• Assists in the implementation of IT technology initiatives. Partners with the engineering staff to ensure the successful deployment and transition of operational support.
• Maintains all systems to meet or exceed the business and security requirements in accordance with IDA and NSA directives and guidelines. Administers and maintains classified and unclassified systems and services, ensuring optimum performance and availability.
• Administers and maintains classified and unclassified systems and services, ensuring optimum performance and availability.
• Communicates all computer network, system and service problems and outages immediately to the IT Manager.
• Performs other duties as assigned.

Skills

Linux

Education

Bachelor's degree in Computer Science or related field

High school diploma with 3 years experience

Job description

Institute for Defense Analyses (IDA) in Princeton, NJ is hiring a Computer Systems Support Administrator at CCR-P. You will provide technical and operational support for multiprocessor endpoints, networks, and audio-visual systems.

Qualifications include a BS in CS or related field with 1 year supporting microcomputer systems, or a HS diploma with 3 years' relevant experience; Linux experience preferred; ability to obtain DoD 8570 IAT II certification; willingness to work outside normal hours.