Mission-Critical Food Service Supervisor

ServiceSource; High Point (NC); On-site; USD 24,796 - 38,572; Full time

Benefits offered by this job

Health coverage

Disability insurance

Retirement plan

Tuition assistance

Paid time off

Job summary

ServiceSource is seeking a dedicated supervisor to oversee daily operations 365 days a year, ensuring safety, sanitation, and top-tier customer service. You will coach staff, lead pre-service meetings, and step in as Project Manager when needed to maintain contract standards.

Ideal candidates have 1–3 years of supervising 5–10 staff, a high school diploma or GED, and the ability to work a flexible schedule including late night shifts. ServSafe certification is required within 30 days of hire.

Qualifications

• High school diploma or GED required; associate or bachelor’s degree preferred.
• 1–3 years of supervising 5–10 employees; food service experience preferred.
• Must pass ServSafe accreditation within 30 days of hire.
• Flexible schedule with shifts from 10:30 a.m. to 2:30 a.m., including evenings and weekends.

Responsibilities

• Follow Standard Operating Procedures for daily operations.
• Monitor food safety, sanitation and customer service on serving lines and during meals.
• Perform daily inspections and report deficiencies to the Project Manager.
• Hold pre-service meetings and manage shift staffing and breaks.
• Write reports and recommendations as needed.

Skills

Team leadership

Customer service

Time management

Conflict resolution

Communication

Problem solving

Education

High school diploma or GED

Associate or Bachelor’s degree preferred

Tools

MS Office

Job description

ServiceSource is seeking a dedicated supervisor to oversee daily operations 365 days a year, ensuring safety, sanitation, and top-tier customer service. You will coach staff, lead pre-service meetings, and step in as Project Manager when needed to maintain contract standards.

Ideal candidates have 1–3 years of supervising 5–10 staff, a high school diploma or GED, and the ability to work a flexible schedule including late night shifts. ServSafe certification is required within 30 days of hire.