Mission Coordinator - Clearance Required

LMI Consulting, LLC; Cherry Point (IL); Hybrid; USD 52,000 - 76,000; Full time

Job summary

LMI is seeking a Mission Coordinator to support the Mission Manager in deploying, adopting, and sustaining RFID, GPS tagging, and sensor-mesh solutions for DoW customers. The role requires onsite presence at Cherry Point, NC, with 2-3 days per week on-site.

The candidate will help manage customer engagements, training, and continuous improvement efforts to enhance mission outcomes. This position offers an opportunity for an early-career professional to gain hands-on experience in customer

Qualifications

• Bachelor's degree in business, engineering, information systems, or a related field.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Excellent written and verbal communication skills.
• Willingness to learn new technologies in a fast-paced, mission-driven environment.
• Ability to work collaboratively across teams and support customer-facing initiatives.
• U.S. citizen with the ability to obtain and maintain a Secret-level security clearance; willingness to travel as needed.

Responsibilities

• Assist in coordinating customer success activities across DoW accounts, ensuring timely communication, scheduling, and follow-through.
• Support Field Service Representatives (FSRs) with logistics, materials, and preparation for deployments and training events.
• Help capture customer feedback, notes, and action items from meetings and field engagements.
• Maintain organized records of customer interactions, requirements, and ongoing initiatives.
• Provide on site support at customer locations during all phases of the project.
• Support the development and delivery of training materials, guides, and onboarding resources for end users.
• Assist in tracking adoption metrics, usage data, and customer success indicators.
• Help document customer success stories, lessons learned, and operational use cases to support internal teams.
• Coordinate with internal teams to ensure alignment on deliverables, timelines, and customer needs.
• Contribute to improving internal processes, templates, and playbooks for customer engagement and training.
• Help maintain centralized repositories for training materials, documentation, and program assets.
• Assist in analyzing feedback and identifying trends to inform product and training improvements.
• Provide general program and administrative support to ensure efficient execution of mission activities.

Skills

Organizational skills

Communication skills

Team collaboration

Willingness to learn

Clearance eligibility

Education

Bachelor's degree in business, engineering, information systems, or related field

Tools

Microsoft Office

Data tracking tools

Job description

Mission Coordinator - Clearance Required

Job Locations

US-NC-Cherry Point

Overview

LMI is seeking a Mission Coordinator to support the Mission Manager in driving successful deployment, adoption, and sustainment of LMI's advanced solutions. At LMI, we're developing the next generation of RFID, GPS tagging, and sensor-mesh solutions that enable mission-critical operations for the Department of War (DoW). Our mission goes beyond delivering innovative technology-we ensure it transforms operations by driving real adoption, operational trust, and mission enhancement.

This position is located in Cherry Point, NC, with a 2-3 day/week onsite requirement.

This role is ideal for a highly motivated early-career professional eager to gain hands-on experience in customer success, program delivery, and operational technology in a mission-driven environment. You will help ensure smooth execution of customer engagements, support training and field activities, and contribute to continuous improvement efforts that enhance mission outcomes.

LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.

Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors-helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.

Responsibilities

Customer Success Support

• Assist in coordinating customer success activities across DoW accounts, ensuring timely communication, scheduling, and follow-through.
• Support Field Service Representatives (FSRs) with logistics, materials, and preparation for deployments and training events.
• Help capture customer feedback, notes, and action items from meetings and field engagements.
• Maintain organized records of customer interactions, requirements, and ongoing initiatives.
• Provide on site support at customer locations during all phases of the project.

Adoption and Program Execution

• Support the development and delivery of training materials, guides, and onboarding resources for end users.
• Assist in tracking adoption metrics, usage data, and customer success indicators.
• Help document customer success stories, lessons learned, and operational use cases to support internal teams.
• Coordinate with internal teams to ensure alignment on deliverables, timelines, and customer needs.

Operational and Continuous Improvement Support

• Contribute to improving internal processes, templates, and playbooks for customer engagement and training.
• Help maintain centralized repositories for training materials, documentation, and program assets.
• Assist in analyzing feedback and identifying trends to inform product and training improvements.
• Provide general program and administrative support to ensure efficient execution of mission activities.

Qualifications

• Bachelor's degree (or expected graduation) in business, engineering, information systems, or a related field.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
• Excellent written and verbal communication skills.
• Willingness to learn new technologies and work in a fast-paced, mission-driven environment.
• Ability to work collaboratively across teams and support customer-facing initiatives.
• U.S. citizen with the ability to obtain and maintain a Secret-level security clearance; willingness to travel as needed.

Desired Qualifications

• Internship, academic project, or extracurricular experience related to technology, consulting, or government environments.
• Interest in customer success, program management, or operational technology.
• Familiarity with tools such as Microsoft Office, collaboration platforms, or data tracking tools.
• Exposure to DoD, logistics, IoT, or emerging technologies through coursework or personal projects.

#LI-SH1

LMI is an Equal Opportunity Employer

LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact [e-mail]

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Job Locations

US-NC-Cherry Point