Miss J's Cafe (Team Member)

LV Petroleum LLC; Mount Vernon (MO); On-site; USD 17,000 - 21,000; Full time

Job summary

Miss J's Café in Mount Vernon, MO is hosting walk-in interviews for multiple cafe positions. Join us to greet customers, take orders, prepare food and beverages, and maintain a clean, efficient, and friendly dining environment.

We are seeking team players with good communication and basic math skills for cash handling. Training will be provided, and experience in customer service or food service is a plus.

Qualifications

• Experience in customer service or food service is a plus but not required.
• Strong customer service and communication skills.
• Basic math skills for handling cash and processing payments.
• Ability to work well as part of a team.

Responsibilities

• Greet and welcome customers in a friendly and professional manner.
• Take orders, enter them accurately, and ensure customer needs are met.
• Assist customers with menu selections and answer questions about items.
• Prepare food and beverages according to cafe standards and maintain quality.
• Operate kitchen equipment safely and efficiently.
• Maintain cleanliness of dining, kitchen, and prep areas.
• Handle payments at the register and provide receipts.
• Assist with opening/closing duties and restocking supplies.
• Adhere to health, safety, and food handling guidelines.

Skills

Customer service

Fast-paced environment

Cash handling

Teamwork

Attention to detail

Job description

Walk In Interviews Welcome: 1501 E Mt Vernon Blvd Mt Vernon, MO 65712

1. Customer Service

• Greet and welcome customers in a friendly and professional manner
• Take food and beverage orders, accurately enter them into the system, and ensure customer needs are met
• Assist customers in selecting menu items, offering suggestions, and answering questions about the menu
• Ensure customers receive their orders promptly and with the highest quality of service
• Handle customer complaints or concerns professionally and  escalate issues to management if needed

2. Food Preparation

• Prepare food and beverages according to Miss J's Café standards, including sandwiches, salads, soups, and other menu items
• Operate kitchen equipment, including grills, ovens, blenders, and toasters, safely and efficiently
• Maintain proper food storage and organization in accordance with food safety regulations
• Ensure all food items are fresh, properly portioned, and meet café quality standards

3. Cleanliness and Sanitation

• Keep the dining area, kitchen, and prep areas clean, organized, and sanitized throughout your shift
• Regularly clean and disinfect surfaces, equipment, and restrooms to maintain a clean and safe environment
• Follow all health and safety guidelines, including proper handwashing, food handling, and cleaning procedures

4. Cash Handling and Register

• Operate the cash register and process customer payments accurately
• Provide change, issue receipts, and assist with any other payment-related tasks
• Maintain a balanced cash drawer by following cash handling procedures

5. Inventory and Stocking

• Assist in maintaining inventory levels, ensuring food supplies are stocked and readily available
• Notify management when stock is running low or when supplies need to be reordered
• Help with receiving and organizing deliveries, checking quality, and ensuring proper storage of products

6. Teamwork and Collaboration

• Work cooperatively with other team members to ensure a smooth workflow during shifts
• Assist with opening and closing duties, including setting up or closing the café, cleaning, and restocking supplies
• Communicate effectively with colleagues and supervisors to ensure tasks are completed efficiently

7. Adherence to Policies

• Follow all company policies and procedures, including safety protocols, food handling, and customer service standards
• Maintain a professional demeanor at all times and contribute to a positive work environment
• Participate in training sessions and contribute to ongoing learning about café operations

Qualifications

• Experience: Previous experience in customer service, food service, or a similar role is a plus but not required
• Skills:
  • Strong customer service skills, with a positive, friendly, and approachable attitude
  • Ability to work efficiently in a fast-paced environment
  • Basic math skills for handling cash and processing payments
  • Good communication skills and the ability to work well as part of a team
  • Attention to detail and ability to follow instructions