Miss J's Cafe (Team Member)

LV Petroleum; City of Mount Vernon (NY); On-site; USD 17,000 - 21,000; Full time

Job summary

Miss J’s Café in Mt Vernon, MO is hiring for multiple entry-level roles. You will greet customers, take orders, and help with menu selections while maintaining high standards of food safety and service.

You’ll work in a fast-paced cafe setting, handle cash, prepare food and drinks, and support opening/closing duties with the team. Prior experience is a plus but not required.

Qualifications

• Experience in customer service is a plus but not required.
• Strong customer service skills with a friendly and approachable attitude.
• Ability to work efficiently in a fast-paced environment.

Responsibilities

• Greet and welcome customers in a friendly and professional manner.
• Take food and beverage orders and enter them into the system accurately.
• Assist customers in selecting menu items and answering questions about the menu.
• Ensure orders are prepared and served promptly with high quality.
• Handle cash transactions at the register and provide correct change.
• Assist with inventory and stocking to keep supplies available.
• Collaborate with team members to ensure smooth cafe operations.

Skills

Customer service

Teamwork

Communication

Cash handling

Fast-paced work

Tools

Grills

Ovens

Blenders

Toasters

Job description

Walk In Interviews Welcome: 1501 E Mt Vernon Blvd Mt Vernon, MO 65712

1. Customer Service:

• Greet and welcome customers in a friendly and professional manner.
• Take food and beverage orders, accurately enter them into the system, and ensure customer needs are met.
• Assist customers in selecting menu items, offering suggestions, and answering questions about the menu.
• Ensure customers receive their orders promptly and with the highest quality of service.
• Handle customer complaints or concerns professionally and escape issues to management if needed.

2. Food Preparation:

• Prepare food and beverages according to Miss J’s Café standards, including sandwiches, salads, soups, and other menu items.
• Operate kitchen equipment, including grills, ovens, blenders, and toasters, safely and efficiently.
• Maintain proper food storage and organization in accordance with food safety regulations.
• Ensure all food items are fresh, properly portioned, and meet café quality standards.

3. Cleanliness and Sanitation:

• Keep the dining area, kitchen, and prep areas clean, organized, and sanitized throughout your shift.
• Regularly clean and disinfect surfaces, equipment, and restrooms to maintain a clean and safe environment.
• Follow all health and safety guidelines, including proper handwashing, food handling, and cleaning procedures.

4. Cash Handling and Register:

• Operate the cash register and process customer payments accurately.
• Provide change, issue receipts, and assist with any other payment-related tasks.
• Maintain a balanced cash drawer by following cash handling procedures.

5. Inventory and Stocking:

• Assist in maintaining inventory levels, ensuring food supplies are stocked and readily available.
• Notify management when stock is running low or when supplies need to be reordered.
• Help with receiving and organizing deliveries, checking quality, and ensuring proper storage of products.

6. Teamwork and Collaboration:

• Work cooperatively with other team members to ensure a smooth workflow during shifts.
• Assist with opening and closing duties, including setting up or closing the café, cleaning, and restocking supplies.
• Communicate effectively with colleagues and supervisors to ensure tasks are completed efficiently.

7. Adherence to Policies:

• Follow all company policies and procedures, including safety protocols, food handling, and customer service standards.
• Maintain a professional demeanor at all times and contribute to a positive work environment.
• Participate in training sessions and contribute to ongoing learning about café operations.

Qualifications:

• Experience: Previous experience in customer service, food service, or a similar role is a plus but not required.
• Skills:
  • Strong customer service skills, with a positive, friendly, and approachable attitude.
  • Ability to work efficiently in a fast-paced environment.
  • Basic math skills for handling cash and processing payments.
  • Good communication skills and the ability to work well as part of a team.
  • Attention to detail and ability to follow instructions.