MIS Architect

Blue Stream Fiber; Florida; Ibrido; USD 110.000 - 150.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical

PTO

401K Match

Life Insurance

FSA/HSA

Disability Insurance

Legal Plan

EAP

Descrizione del lavoro

Blue Stream Fiber is seeking an MIS Architect to design and maintain the company’s billing system within a remote work setup. The role reports to the Director of Management Information System and focuses on implementing new processes, data migrations, and automation to improve billing operations.

The candidate should have ICOMS experience, IBM AS/400 command line skills, strong troubleshooting, and the ability to document procedures and guide cross-functional teams.

Competenze

• Experience with ICOMS billing system
• Experience with IBM AS/400 command line
• Telecommuting experience preferred
• Attention to detail and ability to follow instructions
• SQL knowledge is a plus
• Experience with data migrations

Mansioni

• Maintain the ICOMS billing system and its IBM Host while implementing new processes and features.
• Assist with Data Migrations as well as Standardizing and/or automating various tasks.
• Troubleshoot all ICOMS and related issues to resolution.
• Support various key, customer facing departments with new issues and projects.
• Document new and current department processes and step by step instructional guides.
• Configure, apply, test, and document any requested changes prior to production implementation.

Conoscenze

ICOMS

IBM AS/400

SQL

Telecommuting

Database knowledge

Excel

Documentation

Troubleshooting

Vendor coordination

Strumenti

HELP Systems Robot Scheduler

ICOMOS GUI

IBM Host

MS Excel

Descrizione del lavoro

MIS Architect

Department: MIS/IT

Employment Type: Full Time

Location: Remote

Reporting To: Director Management Information System

Description

The MIS Architect is responsible for maintaining and designing the company’s billing system.

Key Responsibilities

• Maintain the ICOMS billing system and its IBM Host while implementing new processes and features.
• Assist with Data Migrations as well as Standardizing and/or automating various tasks.
• Troubleshoot all ICOMS and related issues to resolution.
• Support various key, customer facing departments with new issues and projects.
• Document new and current department processes and step by step instructional guides.
• Configure, apply, test, and document any requested changes prior to production implementation.

Skills, Knowledge & Expertise

• Experience with ECOM processing and ability to learn the new ECOM process we have launched.
• Experience with HELP Systems products such a Robot Scheduler is preferred.
• Exceptional attention to detail with the aptitude to follow instructions as provided and increase current knowledge base.
• Previous experience with ICOMS, GUI, and IAD minimum 1 year, required.
• IBM AS/400 command line experience required.
• Telecomm experience, minimum 1 year, a plus.
• General knowledge of database management and able to effectively refer to user guides as needed.
• Expected to be able to learn System Parameters and how they interact with current business practices.
• Process documentation experience a plus
• Flexibility with working hours including overnight maintenance
• Ability to self-manage themselves to successfully complete all work assigned and within the expected timeframe
• Ability to work and complete Projects while effectively communicating with the PM
• Basic troubleshooting skill are required
• Ability to read and update reports as needed
• SQL knowledge a plus
• Proficient with MS Excel, experience with MS Word and other MS Office Applications
• MS Visio a plus
• Works well within a small group of peers, interdepartmentally, and with Vendor.

Job Benefits

• Medical, Dental and Vision
• PTO & Holidays
• 401K + Match
• Life Insurance
• FSA & HSA
• Short Term/Long Term Disability
• Legal Plan Support & EAP