Miramar #25 Host

Flanigan's Enterprises, Inc.; Town of Florida (NY); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health Insurance - Medical & Dental

401K Plan - Immediate Eligibility

Paid Vacation

Shift Meals at 50% Off

Job summary

Flanigan's Enterprises, Inc. is seeking a friendly host/hostess to welcome guests, manage seating, and answer questions with a warm, professional demeanor. You will guide guests to their tables, maintain a smooth entry and exit flow, and help ensure a top-notch dining experience.

The role requires clear English communication, a neat appearance, and a commitment to hospitality standards. Benefits include health options and a supportive team environment.

Qualifications

• Greet guests warmly and guide them to tables.
• Maintain a neat, clean, professional appearance.
• Manage the wait list and seating flow efficiently.
• Answer questions and direct guests to proper staff.
• Demonstrate Florida Responsible Vendor knowledge when required.
• Uphold Florida food safety and service standards.

Responsibilities

• Greet guests at entry and throughout their visit with a friendly smile.
• Escort guests, manage seating, and communicate wait times clearly.
• Answer phone inquiries and direct guests to the appropriate staff.
• Keep foyer and host station clean and well stocked.
• Assist with opening/closing duties and shift changes as needed.

Skills

Friendly demeanor

Excellent communication

Guest service orientation

English proficiency

Job description

You’re the first smiling face our guests see every time they enter a Flanigan’s, and likely the last as they go on their merry way. You set the tone for the entire experience, greeting all of our friends and family in a warm and welcoming way. You help usher guests to their tables, manage the flow of seating, field inquiries, and greet people on the way out, just as nicely as on the way in. We’re always looking for the most friendly, hospitable people to join the team.

• Displays and maintains a cheerful and courteous temperament, as well as displays a neat and clean professional image
• Greets guests with Flanigan’s "Smile Talk"
• Engages guests in Flanigan’s "Smile Talk" while escorting them to table in a timely manner
• Efficiently manages the Wait List for seating
• Communicates guest’s questions or concerns to Manager on duty
• Keeps foyer, host/hostess station, wait area clean and free of debris, restocks and cleans menus
• Restock and maintain restroom cleanliness for guest
• Answers telephone within 4 rings, and answers guests’ questions, and/or directs guests to proper staff member
• Conclude guests’ visit with Flanigan’s "Smile Talk"
• Perform shift changes, opening/closing duties, assigned sidework
• Can reach, bend, stoop frequently
• Able to lift up to 50 lbs.
• Ability to speak, read and write English
• Complete and pass Florida Responsible Vendor program, in compliance with Flanigan’s and Florida statutes
• Complete and pass food safety certification program, in compliance with Flanigan’s and Florida statutes
• Five (5) Day Work Week
• Paid Vacation One Week after Year One, Two Weeks after Two Years, and Three Weeks after Ten Years
• Health Insurance - Medical & Dental Programs Available
• 401K Plan - Immediate Eligibility. Must be 21 or Over to Enroll
• Shift Meals at 50% Off