Ministry Engagement Intern

Default; St. Louis (MO); On-site; USD 13,000 - 20,000; Full time

Job summary

Concordia Plan Services in St. Louis, MO, is seeking a Ministry Engagement Intern to support process improvements, training effectiveness, and data-driven decision making within the Ministry Engagement Team.

The intern will assist with Salesforce activities, create training materials, document workflows, and collaborate with cross‑functional partners on projects that enhance team efficiency and ministry service excellence.

Qualifications

• Assist with creation and maintenance of training materials and process documentation.
• Document workflow improvements and operational best practices.
• Participate in ministry service strategy meetings and related events.
• Collaborate across departments on assigned projects and process improvements.
• Support Salesforce-based initiatives and data-driven reporting.

Responsibilities

• Assist in creating and updating training materials, job aids, and processes.
• Document and research workflow improvements and best practices.
• Attend ministry strategy meetings and LCMS conferences if applicable.
• Support resources and programs that improve team effectiveness.
• Collaborate with Ministry Engagement and other departments on projects.

Skills

Training materials

Workflow documentation

Reporting

Process improvement

Cross-functional collaboration

Tools

Salesforce

Job description

Ministry Engagement Intern

Concordia Plan Services is a LCMS workforce solutions partner that brings together thousands of ministry organizations across the United States to offer quality business solutions, including retirement, healthcare and benefit services that free up ministries to focus on spreading the Word of God.

Concordia Plan Services has a reputation for outstanding culture, most recently winning the 2025 Top Workplaces USA award. This honor goes to the country’s best employers with high performing people-first cultures. Our recent history of employment excellence also includes being awarded the 2023-2025 Top Workplaces USA award, the Top Workplaces 2021 - 2026 St. Louis Post-Dispatch awards and over the past five years additional special awards for Work-Life Flexibility, Compensation & Benefits, Purpose & Values, Employee Well-Being, Professional Development, Business Health Culture and Appreciation. Established more than 50 years ago providing service in 6,000 communities throughout the United States, we are mission focused professionals united to care for those caring for our community.

At Concordia Plan Services we are focused and flexible. Embracing the new normal, pioneering ways to continue to support work life balance in our family first culture. We offer competitive compensation with a benefit package, including a pension plan, 403(b), health insurance at no cost to the employee, and much more. With this exciting opportunity you can combine experience, talent, and passion as part of our team at Concordia Plans serving the workers of The Lutheran Church— Missouri Synod.

Internship Dates: June 1, 2027 - July 30, 2027

Please refer to job profile below: For consideration, please submit a resume and cover letter detailing how this opportunity fits with your academic path and career aspirations. If applicable, please list your LCMS home congregation.

Reporting Relationships

Reports to the Enablement Manager on the Ministry Engagement Team

Focus Areas

The Ministry Engagement Intern will support initiatives that improve team efficiency, training effectiveness, process documentation, and data-driven decision-making. The intern will partner with the Enablement Manager and cross-functional stakeholders to assist with projects related to Salesforce, training materials, workflow documentation, reporting, and continuous process improvement.

Key responsibilities may include:

• Assisting with the creation and maintenance of training materials, job aids, and process documentation.
• Researching and documenting workflow improvements and operational best practices.
• Taking part in ministry service strategy meetings, with the possibility of accompanying team members on ministry visits and/or LCMS conferences for ministry interaction.
• Contributing to resources and programs that support team effectiveness and ministry service excellence.
• Collaborating with team members across Ministry Engagement and other departments on assigned projects and process improvement initiatives.