Mining Onboard Specialist - MineStar

Caterpillar

Carson City (NV)

On-site

USD 98,000 - 146,000

Full time

10 days ago

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Benefits offered by this job

Medical benefits

Paid time off

401(k) savings plans

Health Savings Account

Flexible Spending Accounts

Career development

Incentive bonus

Parental leave

Tuition reimbursement

Job summary

Caterpillar is seeking a MineStar Onboard Specialist to own the health and integration of MineStar/Command onboard systems for hauling fleets at a Nevada mine site. You will troubleshoot field issues, collaborate with engineering and product support, and assist customers with installation and operation.

This role requires hands-on problem solving, strong field support experience, and the ability to communicate complex technical findings to maintenance and operations teams.

Qualifications

Experience with mining technology and large mining equipment; mechanical/electrical troubleshooting.
Strong troubleshooting and field-support background in an industrial setting.
Excellent written and verbal communication; ability to work independently and with cross-functional teams.

Responsibilities

Own onboard hardware health and availability for MineStar/Command for hauling-equipped fleet.
Manage machine and system integration; ensure onboard components/networks/machine control work together.
Troubleshoot field issues, document findings, and drive resolution with engineering, product support, and commercial teams.
Report hardware/software status clearly; escalate critical events per procedures.
Coach customer personnel and internal teammates on Command for hauling equipment best practices.
Present technical findings to customer maintenance and operations stakeholders clearly.

Skills

Technical excellence

Field support

Communication skills

Education

Electrical, Mechanical, Mechatronic, or Mining Engineering degree or technical training

Tools

MineStar Command

Job description

Career Area: Product Support

Job Title: MineStar Onboard Specialist

Job Description

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

What Makes This Role Unique?

7x7 Day Shift Roster: Work hard for 7 days, then enjoy 7 days off. Travel, relax, recharge-your time is truly yours.
On-Site Impact: Be the go-to expert on-site, ensuring systems run smoothly and efficiently.
Innovation in Action: Collaborate with Caterpillar’s engineering teams to identify and implement product improvements.
Hands-On Problem Solving: Troubleshoot, analyze, and optimize cutting-edge autonomous systems.
Unique global exposure: MineStar® Command spans three continents, offering international site visits and cross-border collaboration that enhance training and operational experience.

What you'll do

Own onboard hardware health & availability for MineStar/Command for hauling-equipped fleet-supporting the customer's trucks in the field.
Manage machine and system integration, ensuring onboard components, networks, and machine control systems work together as intended.
Troubleshoot field issues, document findings, and track problems through resolution in collaboration with cross-functional teams (engineering, product support, commercial). Analyze autonomy and base machine fault data-including validating data accuracy/integrity-to support root-cause problem solving and performance improvement.
Report hardware/software status and critical failures clearly and consistently, escalating when required and following proper procedures for critical system events.
Coach and mentor customer personnel and internal teammates on interaction with the Command for hauling equipment and best practices.
Present technical findings to customer maintenance and operations stakeholders in a clear, practical way.

What skills you will have

Technical Excellence: Experience in mining technology. Strong, practical experience with large mining equipment-mechanical and/or electrical troubleshooting on haul trucks or similar heavy mobile equipment. Ability to work with radios, networks, and off-board communications in an industrial/mine environment.
Field Support: Strong troubleshooting and field support experience. Ability to integrate and maintain complex electronic systems on machines using schematics/models; strong diagnostic mindset.
Communication Skills: Strong communication skills and the ability to work independently while collaborating with a broader, multi-disciplinary team.

Top Candidates will also have

Prior experience with Cat MineStar (onboard, implementation, product support, engineering, or application).
Degree or technical training in Electrical, Mechanical, Mechatronic, or Mining Engineering.

Training

You'll receive structured onboarding and product training on MineStar onboard networks/machine control systems and troubleshooting. Training is tailored and may include classroom learning, on-the-job development, and mentoring.

Additional Information

This position is based at the mine site in Northern Nevada.
Most MineStar Onboard Specialists work a 7/7 day shift rotation.
The selected candidate will drive to the site (approximately two hours from Reno, NV) and stay in customer-provided accommodations during their scheduled shift.
At the end of each rotation, they will return home for their scheduled days off-ideally residing near Reno, NV, or Winnemucca, NV.
Domestic relocation assistance is available.
Relocation is available for this position.
Sponsorship is not available.
Visa Sponsorship is not available for this position.

Summary Pay Range

$97,530.00 - $146,290.00

Benefits