Minibar Attendant

Jean-Georges Management; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Jean-Georges Management is hiring a Minibar Attendant to join its award-winning team in New York. The role involves maintaining and replenishing minibars in guest rooms, ensuring accuracy in billing, and providing exceptional service to guests. Ideal candidates will excel in hospitality settings with a strong attention to detail and service excellence.

Qualifications

• 2 years of related experience in fine-dining hotel is desirable.
• Professional and polished demeanor required.
• Ability to work flexible hours including nights and weekends.

Responsibilities

• Maintain and replenish minibars in guest rooms.
• Engage with guests politely and professionally.
• Ensure compliance with health and safety standards.

Skills

Interpersonal skills

Attention to detail

Customer-focused approach

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Job description

Jean-Georges Restaurant is seeking a detail-oriented and customer-focused Minibar Attendant to join our team.

THE BRAND

Jean-Georges Management is built on a powerful culinary foundation and has evolved into a reputable and award-winning restaurant group. From inception, Chef Jean-Georges Vongerichten placed emphasis on the importance of providing the very best in culinary and tailored hospitality, which has resulted in the success of an acclaimed constellation of international restaurants. With over 60 restaurants located worldwide, we continuously strive towards excellence and rely on the support of our culinary and hospitality team members to contribute to our worldwide operations.

POSITION SUMMARY

The Minibar Attendant is responsible for maintaining and replenishing minibars in guest rooms, ensuring accuracy in billing, and providing exceptional service to our guests.

ESSENTIAL JOB RESPONSIBILITIES

• Stock the supply cart with all necessary items, ensuring all products are labeled and unexpired.
• Organize and put away any delivered minibar items.
• Gather minibar maps, vacant list, check-out list, and occupied list daily.
• Prioritize checking rooms based on the lists provided, starting with priority and vacant rooms.
• Ensure all checks are closed out to the appropriate rooms and folios daily.
• Maintain accuracy of the Minibar Logs.
• Stock the minibar cart and start room checks from the top floor.
• Replenish minibar items, remove expired or extra items, and take photos of the refreshed minibar.
• Engage with guests politely and professionally, ensuring their needs are met.
• Assist the Manager with daily and weekly inventory.
• Ensure consistent communication with staff and management.
• Demonstrate knowledge of Department of Health (DOH) standards and ensure compliance with occupational, health, and safety standards.
• Maintain impeccable standards of cleanliness and appearance.
• Follow directions and maintain good working relationships with supervisors and managers.
• Utilize the computer system and read all orders.
• Ensure a clean, neat, and organized work area.

KNOWLEDGE, EXPERIENCE, AND SKILLS

• High school diploma or equivalent.
• 2 years of related experience in a high-volume, fine-dining hotel is desirable.
• Dedication to delivering exceptional hospitality and guest satisfaction.
• Excellent interpersonal and communication skills.
• Well-organized with precise attention to detail.
• Ability to operate point-of-sale systems.
• Capable of following directions and executing tasks effectively.
• Commitment to maintaining high standards of cleanliness in both workspace and service areas.
• Professional and polished demeanor.
• Ability to work both independently and in a team environment.
• Operate ethically to protect the assets and image of the company.
• Strong work ethic, team player, and customer-focused approach.
• Ability to work a flexible schedule including days, nights, weekends, and holidays.
• Must be passionate, entrepreneurial, and dedicated to success.

PHYSICAL REQUIREMENTS

• Ability to perform the essential job functions consistently, safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
• Must be able to lift and carry up to 25 lbs.
• Ability to stand for prolonged periods of time.
• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the property. Bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
• Climbing steps regularly.

COMPENSATION

The base pay range for this position is $20 - $22 per hr. The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications, skills, etc.

Jean-Georges is an Equal Opportunity Employer.