Mini Bar Attendant & Guest Experience Concierge

The Sunny Hotel; Florida; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Multiple medical coverage

Dental & Vision Coverage

Teledoc service

Free maintenance medications

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Job summary

The Sunny Hotel in Sunny Isles Beach, Florida, invites you to join our team as a Mini Bar Attendant. You will maintain and restock mini bars, provide personalized recommendations, and ensure inventory integrity to enhance guest satisfaction.

We value attention to detail, a friendly service mindset, and the ability to work with housekeeping and front desk teams to deliver a seamless guest experience in a fast-paced beachfront setting.

Qualifications

• Previous experience in a customer service or hospitality role.
• Excellent communication and interpersonal skills.
• Attention to detail and the ability to prioritize tasks.
• Friendly and customer-focused attitude.
• Ability to work independently and as part of a team.
• Basic math skills for inventory management.
• Knowledge of hotel operations and mini bar operations is a plus.

Responsibilities

• Maintain and restock mini bars in guest rooms on a regular basis.
• Ensure the cleanliness and presentation of mini bar areas.
• Provide personalized recommendations and suggestions to guests based on their preferences.
• Monitor and track inventory levels, and place orders for replenishment as needed.
• Handle guest inquiries and resolve any issues or complaints promptly and professionally.
• Coordinate with housekeeping and front desk teams to ensure smooth operations and guest satisfaction.
• Follow all safety and sanitation guidelines to maintain a clean and hygienic work environment.
• Keep accurate records of mini bar activity and report any discrepancies to management.

Skills

Customer service

Hospitality

Attention to detail

Inventory management

Math skills

Teamwork

Communication

Job description

The Sunny Hotel in Sunny Isles Beach, Florida, invites you to join our team as a Mini Bar Attendant. You will maintain and restock mini bars, provide personalized recommendations, and ensure inventory integrity to enhance guest satisfaction.

We value attention to detail, a friendly service mindset, and the ability to work with housekeeping and front desk teams to deliver a seamless guest experience in a fast-paced beachfront setting.