Milwaukee Streetcar General Manager

Transdev North America, Inc.; Milwaukee (WI); On-site; USD 112,000 - 140,000; Full time

Benefits offered by this job

Vacation

Sick days

Holidays

401(k)

Medical insurance

Dental

Vision

Life insurance

Short-term disability

Long-term disability

Job summary

Transdev seeks a General Manager in the Milwaukee area to lead streetcar operations, drive safety, and ensure reliable service. You will manage a diverse team, oversee budgets, and maintain strong external relationships with municipal partners and unions.

Requirements include a four-year degree and 5+ years of GM experience, with deep knowledge of transit regulations and performance metrics. The role emphasizes accountability and strategic oversight.

Qualifications

• Completion of a four-year college degree is desirable; alternative education considered.
• Experience in Business Administration, Logistics, Transportation or related field preferred.
• Minimum of 5 years as a General Manager of a project of similar size and scope preferred.
• Labor relations experience and knowledge of employment laws.
• Thorough knowledge of transit regulations and operations.

Responsibilities

• Build and maintain relationships with employees, municipal clients, unions, and city authorities.
• Set operational strategic direction for the streetcar unit and drive service reliability.
• Lead the management team to meet safety, compliance, service and financial targets.
• Analyze KPIs such as on-time performance and safety metrics for continuous improvement.
• Deliver services within budget and optimize cost variances.
• Ensure compliance with SSO/FTA and corporate safety standards.
• Manage resource allocation, staff training, and professional development.
• Provide data collection, analysis, and regulatory reporting for leadership.

Skills

Labor relations

Budget management

Strategic leadership

Regulatory compliance

Communication

MS Office

Education

Four-year college degree

Tools

Microsoft Office

Job description

The General Manager will proactively manage overall operations including the delivery of safe and reliable service, employee oversight, management of contract assets, risk management, client and customer satisfaction and financial performance.

Transdev is proud to offer:

• Competitive compensation package of minimum $112,000 – Maximum $140,000

Benefits include:

• Vacation: minimum of two (2) weeks
• Sick days: 5 days
• Holidays: 12 days; 8 standard and 4 floating
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Key Responsibilities:

• Continuously build and maintain relationships with employees, municipal transit clients, union partners, and local city authorities
• Sets operational strategic direction for the streetcar business unit, driving urban mobility goals and service reliability across the rail property.
• Leads the management team and transit workforce to achieve corporate safety goals, state/federal compliance, service performance targets, and financial objectives.
• Identifies and analyzes operational KPIs—such as on-time performance, mean distance between failures, and safety metrics to maintain positive results and drive continuous improvement.
• Ensures streetcar services are delivered within budget and action plans are developed and implemented to optimize operational efficiencies and reduce cost variances.
• Ensures full compliance with State Safety Oversight (SSO), Federal Transit Administration (FTA) regulations, and corporate safety standards across all fixed-guideway operations.
• Controls operational costs and manages resource allocation to consistently deliver location services within approved budget parameters.
• Oversees staff management, operator training programs, safety recertifications, and employee professional development in liaison with corporate teams.
• Ensures effective environmental compliance and facility safety across rail operations and maintenance facilities.
• Provides complete and accurate data collection, compilation, operational analysis, and regulatory reporting for client and corporate leadership.

Qualifications:

• Completion of a four (4) year college degree in a relevant field is desirable, although relevant education obtained through alternative methods will be considered.
• Experience in Business Administration, Logistics, Transportation or related field or equivalent business experience preferred
• Minimum of 5 years as a successful General Manager of a project of a similar size and scope preferred or proven ability to grow and adapt quickly with proven performance and expertise providing high quality service to the community.
• Labor relations experience
• Knowledge of relevant federal and state employment laws.
• Thorough knowledge of ordinances and regulations underlying the transit operation.
• Thorough knowledge of the methods of operation of the transit system’s staff and operational departments.
• Ability to build solid and maintain strong working relationships with clients.
• Ability to manage cost control and financial budget.
• Working knowledge and proficiency with Microsoft Office Suite.
• Understanding technology, apps, Wi-Fi, and understanding of transportation technology.
• Strong written and oral communication skills; excellent presentation skills; ability to influence people at all levels of the organization.
• Ability to organize and perform work efficiently, strong attention to details.
• Ability to work effectively with union partners, including labor grievances, and negotiations.

Physical Requirements:

• The essential functions of this position require the ability to:
• Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations.
• Sit for extended periods (up to 6–8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces
• Push and pull objects, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
• Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [e-mail]

Drug-free workplace:

Transdev maintains a drug-free workplace. Applicants must:

• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
• Successfully pass a pre-employment drug screen.
• Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

California applicants: Please Click Here for CA Employee Privacy Policy.

Job Category:

General Managers

Job Type:

Full Time

Req ID:

9439

Pay Group:

VDD

Cost Center:

284

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 companies, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.