Millwright/Service Technician

Martin Engineering; Stafford (CT); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading global manufacturing company seeks a Service Technician to deliver and maintain Martin products, maximizing customer satisfaction through excellent service. Candidates should have a high school diploma and preferably a two-year technical degree, with a strong mechanical background being beneficial. This role requires travel and offers a salary of $28 to $42 per hour.

Benefits

Medical

Dental

Vision

Prescription

Flexible Spending

Dependent Care Reimbursement

Company Paid Life Insurance

401k with generous company match

Onsite Medical Clinic

Tuition reimbursement

Generous vacation package

Qualifications

• High school diploma or equivalent required.
• Experience in mechanical or conveyor maintenance preferred.
• Sales background would be a plus.

Responsibilities

• Delivering, installing, servicing, and maintaining Martin products.
• Completing work individually and expeditiously.
• Communicating project status to supervisor and customers.

Skills

Mechanical background

Sales

Education

High school diploma or equivalent

Two-year technical or vocational degree

Job description

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Celebrating our 81st year, Martin Engineering is a privately owned global manufacturing company located in Neponset, IL. A leader in our industry, we believe it is our people who are responsible for our SUCCESS. Our culture is unique; we want our employees to arrive to work happy and leave for the day feeling that same way. We are united, we know we are better together. We strive to deliver superior service to all of our customers, both internal and external. If you share our values, please continue reading to find out what we are looking for in a Martin Service Technician.

The Service Technician is responsible for delivering, installing, servicing and maintaining Martin wear components and products on assigned service route. The Service Technician will work closely with sales staff identifying sales opportunities within the service route. The goal is to drive service success that improves customer satisfaction by delivering the desired customer service experience to maximize customer retention and increase profitability.This position is hourly with the opportunity to earn commission and will require travel, including some nights away from home. The salary range depending on skills and location are between $28 to $42 per hour.

Specific Responsibilities:

• Delivers, maintains, installs, and services Martin products as assigned, following standard work instructions while demonstrating safe and efficient work habits. Installation of Martin products is required and must be performed efficiently and safely as possible
• Communicates project status to supervisor, fellow workers, and customers on an ongoing basis
• Completes work individually and works expeditiously to complete assigned projects which includes maintenance agreements in assigned territories as required.
• Provides daily sales transactions and documents
• Follows assigned routes and time schedule as provided
• Ensures the warehouse and vehicle is properly stocked, cleaned, and maintained with inventory at all times. Must complete weekly cycle counts of warehouse and vehicles with Martin equipment inventory assigned to employee.
• Operates vehicle in a safe manner following all traffic laws and abiding by Martin’s Fleet Policy. Adheres to all DOT policies and regulations
• Will be required to produce quotes and reports for Martin customers for all conveyor products that will be serviced in the field. Additional reports may be required.
• Maintains work area and equipment in a clean and orderly condition and follows all safety regulations related to the working conditions. Inspects work assignment and work area periodically and completely. This will include the supervision of all subcontractors
• Recommends service route & process improvements to team.
• Conducts necessary training for assigned employees to ensure the necessary level of quality, safety, operational and technical skill requirements. Ensures that customer safety rules are followed and applied on a daily basis. Complies with OSHA/MSHA requirements regarding safety issues, use of safety equipment and material safety data sheets
  
  

Education, Experience & Training:

• High school diploma or equivalent. Two-year technical or vocational degree preferred
• Strong mechanical or conveyor maintenance background would be beneficial or one or more years of job related experience
• Some sales background would be beneficial
• Must be at least 21 years of age. Driver qualifications must be met where specified based upon position requirements and established guidelines including Federal DOT regulations
  
  

To learn more about Martin Services copy and paste this link into the address bar on your web browser: https://www.martin-eng.com/content/page/542/martinplus-installation-maintenance

Benefits And Perks - Just To Name a Few..............

• Medical
• Dental
• Vision
• Prescription
• Flexible Spending
• Dependent Care Reimbursement
• Company Paid Life Insurance
• Company Paid Short-term & Long-term Disability
• 401k - with less than 30-day enrollment, no vesting schedule, & generous company match!
• Onsite Medical Clinic free of charge to employees & dependents enrolled in our healthcare plan
• Onsite Cafe'
• Onsite Fitness Center
• Generous vacation package
• Tuition reimbursement
• Martin Annual Rewards Program (bonus opportunity)
• Casual dress policy
• And much, much more.............
  
  

Want to know more about who we are? Check us out at www.martin-eng.com.

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Internet Publishing

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