Milk Room Manager

University Of Michigan; Ann Arbor (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

The University of Michigan seeks a Food Service Manager for the Milk Room, responsible for overseeing operations and managing staff to ensure quality service delivery. Ideal candidates will have a relevant bachelor's degree and strong supervisory experience in a healthcare or food service setting.

Benefits

Excellent medical, dental and vision coverage effective on your very first day

2:1 Match on retirement savings

Qualifications

• Bachelor's degree or equivalent in nutrition or related field required.
• ServSafe Certification within 90 days of hire.
• Minimum of 2 years of supervisory experience.

Responsibilities

• Oversee Milk Room operations including receiving and handling products.
• Recruit, train, and supervise Milk Room staff and manage performance.
• Implement and monitor compliance with operational standards.

Skills

Supervisory Experience

Procurement Management

Quality Assurance

Customer Service

Team Leadership

Education

Bachelor's degree in nutrition, dietetics, food service management, or related fields

Master's degree in nutrition, dietetics, business administration, health care administration, or related fields

Job description

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

The Milk Room Manager is responsible for managing Milk Room operations and supervising team members who work in the Milk Room.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

Responsibilities*

Milk Room Operations

• Oversee the receiving, handling, storage, preparation, and delivery of products prepared by the Milk Room.
• Manage procurement and inventory for formula, donor human milk, human milk-based fortifiers, and other supplies; ensure adequate par stock levels are maintained.
• Develop and monitor operational standards to ensure high-quality service delivery, promote efficiency, and maintain compliance with industry regulations and organizational policies.
• Address questions and concerns of patients, families, and health care team members regarding quality and scope of service provided by the Milk Room.
• Monitor data and report key performance indicators (KPIs)

Human Resources Management

• Recruit, interview, hire, onboard, and train Milk Room staff.
• Assign tasks and maintain written job routines for all Milk Room positions; directly supervise staff performance and duties.
• Schedule staff according to Unit (Milk Room) needs and budgeted hours.
• Define and assess competency to perform assigned job duties.
• Conduct performance evaluations and manage disciplinary actions, as necessary.

Compliance and Quality Assurance

• Safeguard protected health information.
• Contribute to the process of planning the Milk Room budget.
• Assist in developing, revising, and maintaining Milk Room policies and procedures.
• Contribute to continuous quality improvement initiatives in Milk Room.
• Implement service recovery measures when necessary.

Required Qualifications*

• Bachelor's degree in nutrition, dietetics, food service management, or related fields granted by an accredited college or university or equivalent combination of education and experience.
• ServSafe Certification within 90 days of hire.

Desired Qualifications*

• Master's degree in nutrition, dietetics, business administration, health care administration, or related fields granted by an accredited college or university.
• Registered Dietitian Nutritionist (RDN) with active registration by the Commission on Dietetic Registration (CDR).
• Certified Nutrition Support Clinician (CNSC), Certified Lactation Counselor (CLC), or Internationally Board-Certified Lactation Consultant (IBCLC).
• Working knowledge and understanding of departmental and institutional
• Minimum of 2 years of supervisory experience
• Working knowledge and understanding of departmental and institutional policies and procedures.

Work Schedule

This is a 40hr position.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .

Additional Information

DISCLAIMER: This job descriptions is not intended to be an exhaustive list of all responsibilities and duties.

FLSA REQUIREMENT: Under FLSA, incumbents in this position meet the criteria for exempt status.

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled any time after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.

Job Opening ID

262995

Working Title

Job Title

Food Service Manager

Work Location

Michigan Medicine - Ann Arbor

Modes of Work

Onsite

Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Exempt

Organizational Group

Um Hospital

Department

Enteral Products CW

Posting Begin/End Date

6/19/2025 - 7/03/2025