Military Records Management Analyst

Florida; Saint Augustine (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Dental Insurance

Vacation Leave

Tuition Waiver

Job summary

The Florida Department of Military Affairs is seeking a Military Records Management Analyst in St. Augustine, FL. In this role, you will supervise personnel, manage records processing, and ensure compliance with federal and state laws regarding military documentation.

The position requires a High School Diploma or equivalent and five years of relevant professional experience. Benefits include health and life insurance, vacation leave, and opportunities for career advancement.

Qualifications

• Five years of professional experience in Business Management or related field.
• Experience supervising and mentoring employees.
• Knowledge of Florida Public Records Law and federal privacy laws.

Responsibilities

• Supervise and mentor Military Document Specialists.
• Coordinate secure transfer of military personnel records.
• Ensure compliance with privacy laws and regulations.
• Handle sensitive inquiries from high-level officials.
• Implement continuous workflow improvements.

Skills

Supervision

Project Management

Data Analysis

Customer Service

Knowledge of Military Records

Microsoft 365

Education

High School Diploma or equivalent

Tools

Document Imaging

iPERMS

Job description

Select how often (in days) to receive an alert:

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Requisition No:884455

Agency: Military Affairs

Working Title: Military Records Management Analyst

APPLICATION DEADLINE: 11:59 p.m. on closing date

VACANCY # 62000117

WORK LOCATION: St. Augustine, FL

The mission of the Florida Department of Military Affairs is to provide management oversight of the Florida National Guard and provide units and personnel ready to support national security objectives; to protect the public safety of citizens and to contribute to the national, state and community programs that add value to the United States of America and to the State of Florida.

OUR BENEFITS INCLUDE:

• Health Insurance
• Life Insurance
• Dental, Vision and Supplemental Insurance
• Vacation and Sick Leave
• Paid Holidays
• Opportunities for Career Advancement
• Tuition Waiver for Public College Courses
• New employees of the Department of Military Affairs will be required to pass a pre-employment drug screening.
• New employees of the Department of Military Affairs are required to participate in a direct deposit/electronic transfer program.
• The Department of Military Affairs is paid on a monthly basis.
• As a CANDIDATE, you may be required to provide documentation (i.e., High School Diploma or Equivalency, College Transcripts, ETC.) to verify meeting these Minimum Qualifications.

*NOTE*

To be considered for this position, application must be fully completed, your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process and clearly stated within the employment history.

MINIMUM REQUIREMENTS:

• A High School Diploma or equivalent; AND
• Five (5) years of professional, full-time-equivalent experience in Business Management, Business Administration, or related field.
• Education may substitute for experience on a year-for-year basis.

DUTIES AND RESPONSIBILITIES:

• Directly supervises, trains, guides, and mentors two (2) subordinate Military Document Specialists in the day-to-day processing of requests for Official Military Personnel Files (OMPF), historical service records, and related archives documentation. Plans, assigns, and reviews daily workloads; establishes performance expectations; conducts formal performance evaluations; approves timesheets and leave requests; and resolves first-line personnel or administrative issues. Serves as the quality assurance and compliance checkpoint to ensure all OMPF documentation requests strictly adhere to applicable Florida Statutes, Department of Defense regulations, NGB policies, and established SOPs. Investigates and resolves complex records discrepancies and calculates historical military data to correct deficiencies before records are released or archived.
• Oversees and coordinates the lawful and secure transfer of military personnel records among all Florida Army and Air National Guard units, the Office of the State Surgeon, and the State Archives Section. Directs and monitors the document imaging, scanning, indexing, and digital preservation workflows within the Department of Military Affairs document retrieval systems and electronic archives (e.g., iPERMS and internal state repositories). Implements internal quality control procedures to verify scan resolution, index accuracy, metadata verification, and the physical security and lawful disposition of hard-copy documents in accordance with state and federal records retention schedules.
• Serves as the principal supervisory contact for complex and sensitive inquiries directed to the State Archives Branch regarding employment verifications, background investigations, state service certificates, and historical document retrieval. Interprets, coordinates, and enforces rigorous statutory compliance regarding The Privacy Act of 1974, the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and the Freedom of Information Act (FOIA) / Florida Sunshine Law (F.S. Chapter 119). Authorizes the redaction and lawful disclosure of protected records, ensuring Personally Identifiable Information (PII) and Protected Health Information (PHI) are safeguarded against unauthorized release.
• Directs the retrieval of files and coordinates prompt, accurate responses to high-visibility inquiries, including Congressional, Gubernatorial, Inspector General (IG), and Adjutant General inquiries. Conducts sensitive record investigations and compiles official findings, summary reports, and correspondence for review and approval by the Branch Manager and the Deputy Chief of Staff, Personnel (DCSPER). Monitors inquiry response timelines to ensure strict adherence to command deadlines.
• Monitors sections logs, metrics, and production tracking systems to balance workload distribution between subordinate employees and minimize customer backlog. Recommends and implements continuous workflow improvements and digital modernization strategies to streamline records retrieval and eliminate administrative delays. Performs other mission-critical duties and special administrative tasks as assigned by the Branch Manager or DCSPER leadership.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to supervise, train, mentor, and evaluate subordinate employees.
• Ability to plan, organize, and assign daily office workflows and priorities.
• Ability to resolve personnel and administrative issues using agency rules.
• Knowledge of federal and state laws governing military records retention.
• Knowledge of Florida Public Records Law (Florida Statutes Chapter 119).
• Knowledge of The Privacy Act of 1974 and HIPAA regulations.
• Ability to safeguard and redact PII and PHI from unauthorized disclosure.
• Knowledge of military rank structure, terminology, and branch components.
• Knowledge of Official Military Personnel Files (OMPF) and DD 214, DD 214-1/NGB 22 documents.
• Knowledge of document imaging, scanning standards, and digital indexing.
• Proficiency in Microsoft 365 applications (Word, Excel, Teams, Outlook).
• Ability to navigate military personnel systems (e.g., IPPS-A, iPERMS, AX).
• Ability to review records, calculate military service, and fix discrepancies.
• Ability to prepare clear executive summaries, reports, and official letters.
• Ability to conduct research and draft responses for high-level inquiries.
• Strong customer service skills to work tactfully with Soldiers, veterans, and officials.

SPECIAL REMINDERS:

The State of Florida and The Department of Military Affairs participate in the E-Verify program. Federal law requires that all employers verify the identity and employment eligibility of any person hired to work in the United States.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

All members of the Florida Retirement System are required to contribute 3% of their salary on a pre-tax basis.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

The Department of Military Affairs values and supports employment of individuals with disabilities. Qualified individuals with disabilities are encouraged to apply.

VETERANS’ PREFERENCE.

Pursuant to Chapter 295, Florida Statutes,candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. All documentation is due by the close of the vacancy announcement.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Location:

ST AUGUSTINE, FL, US, 32084 EAST PALATKA, FL, US, 32177 JACKSONVILLE, FL, US, 32254 JACKSONVILLE, FL, US, 32212 PALM COAST, FL, US, 32164 JACKSONVILLE, FL, US, 32226 JACKSONVILLE, FL, US, 32206 JACKSONVILLE, FL, US, 33207 JACKSONVILLE, FL, US, 32207 EAST PALATKA, FL, US, 32131 JACKSONVILLE, FL, US, 32246 PALATKA, FL, US, 32007 JACKSONVILLE, FL, US, 32221 JACKSONVILLE, FL, US, 32250 JACKSONVILLE, FL, US, 32204 FL, US, 32178 JACKSONVILLE, FL, US, 32209 PONTE VEDRA BEACH, FL, US, 32082 FLEMING ISLAND, FL, US, 32003 PALATKA, FL, US, 32177 ORANGE PARK, FL, US, 32605 JACKSONVILLE, FL, US, 32211 PONTE VEDRA, FL, US, 32081 JACKSONVILLE, FL, US, 32222 JACKSONVILLE, FL, US, 32210 JACKSONVILLE, FL, US, 32218 JACKSONVILLE, FL, US, 32244 JACKSONVILLE, FL, US, 32259 ORANGE PARK, FL, US, 32065 JACKSONVILLE, FL, US, 32216 JACKSONVILLE, FL, US, 32202 JACKSONVILLE, FL, US, 32224 JACKSONVILLE, FL, US, 32225 ST AUGUSTINE, FL, US, 32080 JACKSONVILLE, FL, US, 32208 ST AUGUSTINE, FL, US, 32086 ST AUGUSTINE, FL, US, 32092 JACKSONVILLE, FL, US, 32256 ST AUGUSTINE, FL, US, 32095 PALM COAST, FL, US, 32137 ORANGE PARK, FL, US, 32073 JACKSONVILLE, FL, US, 32231 SAINT AUGUSTINE, FL, US, 32085 JACKSONVILLE, FL, US, 32205 HASTINGS, FL, US, 32145 JACKSONVILLE, FL, US, 32219 GREEN COVE SPRINGS, FL, US, 32043

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:0 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.