Military Outreach Specialist

Leidos LLC; Key West (FL); On-site; USD 50,000 - 61,000; Part time

Job summary

Leidos Military OneSource is seeking Outreach Assistants to provide on-call coverage for events and outreach aimed at educating service members, their families, military leadership, and service providers about available resources.

This role requires US citizenship, base access within 40 miles of a base, and ability to obtain a Public Trust Clearance. You will represent the program at installations and engage communities to enhance readiness and resilience.

Qualifications

• Bachelor’s degree from an accredited college or university or equivalent experience.
• Current military affiliation (Active Duty, National Guard, Reserve, military spouse, military retiree, or DoD civilian) required and must possess and maintain authorized access to military installations.
• Minimum two years of experience providing customer service, outreach, community engagement, or related support services.
• Demonstrated knowledge of military culture, military family lifestyles, and military command structures.
• Excellent presentation skills and strong verbal communication skills with the ability to effectively engage diverse audiences.
• Excellent interpersonal skills and the ability to establish rapport with military service members, families, leadership, and community partners.

Responsibilities

• Represents the Military OneSource Program at military installation and community outreach events, when the Field Consultant is not able to attend, serving as a professional and knowledgeable ambassador for program services and resources.
• Serve as an installation subject matter expert educating Service members, families, military leadership, and service providers on resources and services.
• Conduct installation level community capacity-building activities by educating military and civilian service providers about program resources and services.
• Identify Government-approved family programs and community resources for inclusion in the community resource finder, subject to Government review and approval.
• Document and report outreach efforts, services provided, and identified gaps in service availability to inform program improvements and strategic outreach.
• Maintain compliance with program reporting requirements and documentation standards.
• Sets up, maintains, and manages informational displays, promotional materials, and outreach booths in accordance with event requirements and organizational standards.
• Engages military service members, families, and community partners in meaningful conversations to increase awareness of Military OneSource programs, benefits, and support services.
• Provides exceptional customer service by responding to inquiries, addressing concerns, and connecting individuals with appropriate resources to meet their needs.
• Delivers accurate and consistent information regarding Military OneSource services, military family support programs, and available community resources.

Skills

Customer service

Outreach

Public speaking

Military culture

Communication skills

Installation access

Relationship building

Education

Bachelor’s degree

Job description

Leidos Military OneSource is seeking Outreach Assistants to provide on-call coverage for events and outreach aimed at educating service members, their families, military leadership, and service providers about available resources.

This role requires US citizenship, base access within 40 miles of a base, and ability to obtain a Public Trust Clearance. You will represent the program at installations and engage communities to enhance readiness and resilience.