Milieu Manager (Nursing) (Santa Rosa)

Northern California Behavioral Health System; Santa Rosa (CA); Sur place; USD 106 020 000 - 126 078 000; Plein temps

Résumé du poste

Santa Rosa Behavioral Healthcare Hospital is seeking a Milieu Manager to support the nursing staff and supervise MHTs on the unit, ensuring a therapeutic milieu and patient safety. The role reports to the Director of Nursing and involves coordinating activities, safety checks and staff development.

The position requires a Bachelor’s degree or 8+ years in psychiatric settings, plus at least 2 years of supervision; experience with de-escalation and behavior management is preferred.

Qualifications

• Bachelor's degree or eight years of inpatient/outpatient psychiatric experience required.
• Two years of supervision experience required.
• Experience with therapeutic programs for special populations preferred.

Responsabilités

• Assist in planning, facilitating and evaluating MHT activities with safety and programming oversight.
• Monitor and enforce unit rules and provide de-escalation and therapeutic interventions as needed.
• Manage patient environment and complete unit safety checks.
• Provide staff training, feedback and support professional growth.
• Assist with orientation, career development and precepting for MHT staff.
• Complete training, certification tracking and ensure annual compliance.

Connaissances

Verbal de-escalation

Physical intervention

Supervision

Formation

Bachelor's degree or equivalent

8+ years in psych/mental health setting

Description du poste

ABOUT US:

Formerly Aurora Santa Rosa Hospital, SRBHH was opened in 2016 and is regarded as an integral part of the greater Santa Rosa and Northern California mental health system of care. Conveniently located in the North Bay, this hospital consists of 144 acute psychiatric inpatient beds. Santa Rosa Behavioral Healthcare Hospital (SRBHH) is regarded as an integral part of the greater Santa Rosa and Northern California mental health system of care. Conveniently located in the North Bay, SRBHH serves adolescents and adults. We treat both mental health and co-occurring psychiatric and substance abuse conditions.

POSITION TITLE: Milieu Manager

PAY RANGE: $37-$44 Per Hour

REPORTS TO: Director of Nursing

DESCRIPTION OF POSITION:

The Milieu Manager supports the nursing staff and oversees the MHTs/Lead MHTs on the floor in maintaining a therapeutic milieu by performing routinely assigned tasks and carrying out patient care activities within the scope of training and experience. Supports a therapeutic setting; ensures safety and well-being of patients.

KEY RESPONSIBILITIES :

• Assists in the planning, facilitating and evaluating of MHT activities with oversight of unit safety and programming.
• Continually monitors and enforces compliance with unit/program rules.
• Demonstrates the ability to employ de-escalation and therapeutic interventions as needed.
• Responsible for management of the patient environment and oversight of completing unit safety checks.
• Available to staff, providing regular performance training and feedback; develops professional skills and encourages growth.
• Complete and deliver reviews as assigned for MHT's and MHT Leads.
• Assists in training, planning, facilitating and evaluating of MHT activities with oversight of unit safety and programming.
• Provides structure and safety to the milieu environment as directed by hospital and unit procedures.
• Assists with New Employee Orientation, assists with development of MHT career track and participates in the development and selection of MHT and MHT Lead preceptors.
• Completes training, certification and re-certification, as well as tracking for annual compliance utilizing HWC, or the facility's current approved training program for verbal de-escalation and manual holds, as deemed necessary by the Director of Nursing, to assist the education department.
• Conducts video review and provides education and coaching for improper technique.
• Engages in verbal de-escalation and manual holds to model appropriate technique, initiates debriefing and fosters environment for training, education and technique improvement.
• Participates in observation, data collection and reporting, compliance monitoring, process improvement, tracking and documentation for Quality Assurance and Performance Improvement.
• Assists with quality measures to improve healthcare quality and safety in the Nursing DepartmentUnit assignment as an MHT, if deemed appropriate by the Director of Nursing.
• Provides services that support MHTs, nurses, clinical services staff, activity therapists, and other departments in various activities.
• Acts in the best interest of the patient and Santa Rosa Behavioral Healthcare Hospital at all times.
• Carries out clerical and administrative assignment to support patient care and department and organization operations.
• Completes orientation and competency assessments as required for position.
• Assists in providing education, orientation and competency completion with MHT's and MHT Lead's.
• Upholds the Organization's ethics and customer service standards.
• This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of Santa Rosa Behavioral Healthcare Hospital.
• Assists in shadowing MHT's and MHT Lead's, as assigned.
• Participates in MHT and MHT Lead interviews, as assigned.
• Other related duties, as requested.

POSITION Requirements:

• Education/Licensure Bachelor's degree required.
• Minimum five (5) years in an inpatient/outpatient psychiatric/mental health setting with understanding psychiatric patient care techniques.
• In lieu of Bachelor's degree, must have a minimum of eight (8) years in an inpatient/outpatient psychiatric/mental health setting with understanding psychiatric patient care techniques.
• Minimum two (2) years of supervision required.
• Demonstrated understanding of mental illness and related behavioral management techniques required
• Previous experience in the development of therapeutic programs targeting for special populations preferred.
• All direct patient care staff will be trained in BLS (CPR), which must be renewed every 2 years.
• Verbal de-escalation and physical intervention program as approved by the DON.
• Knowledge and Experience: Familiarity with medical and psychological terminology and human behavior principles preferred
• Experience with therapeutic limit-setting or other behavior management modalities helpful
• Must maintain professional boundaries
• Skills and Abilities: Maintains confidential