Milieu Manager (Nursing) (Santa Rosa)

Sacramento Behavioral Healthcare Hospital

Santa Rosa (CA)

On-site

USD 51,000 - 61,000

Full time

2 days ago

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Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

401k Retirement Plan

Healthcare Spending Account

PTO Plan with Holiday Premium Pay

Job summary

Santa Rosa Behavioral Healthcare Hospital seeks a Milieu Manager to support nursing staff and supervise MHTs on the floor, maintaining a therapeutic milieu and patient safety. This role requires de-escalation skills, program oversight, and collaboration with the Director of Nursing.

Responsibilities include training staff, coordinating unit safety checks, and ensuring quality patient care. A bachelor's degree and supervisory experience in mental health are required.

Qualifications

Bachelor's degree required and experience in inpatient/outpatient psychiatric settings preferred.
Minimum five years in a psychiatric setting with understanding patient care techniques.
Two or more years of supervision experience required.

Responsibilities

Assist in planning, facilitating and evaluating MHT activities with safety oversight.
Monitor adherence to unit/program rules and safety checks.
Use de-escalation and therapeutic intervention techniques when needed.
Provide structure and safety to milieu environments per procedures.
Train and mentor staff; deliver performance feedback and development.
Support MHTs and MHT Leads through orientation and competency efforts.

Skills

Confidentiality

Organizational skills

Communication skills

Teamwork

Judgment & problem solving

De-escalation/therapeutic intervention

Education

Bachelor's degree

5+ years in psychiatric setting

2+ years supervision

Tools

Microsoft Office

Outlook

Word

Excel

Job description

ABOUT US:

Formerly Aurora Santa Rosa Hospital, SRBHH was opened in 2016 and is regarded as an integral part of the greater Santa Rosa and Northern California mental health system of care. Conveniently located in the North Bay, this hospital consists of 144 acute psychiatric inpatient beds.

Formerly Aurora Santa Rosa Hospital, SRBHH was opened in 2016 and is regarded as an integral part of the greater Santa Rosa and Northern California mental health system of care. Conveniently located in the North Bay, SRBHH serves adolescents and adults. We treat both mental health and co-occurring psychiatric and substance abuse conditions.

Santa Rosa Behavioral Healthcare Hospital (SRBHH) is regarded as an integral part of the greater Santa Rosa and Northern California mental health system of care.

POSITION TITLE:

Milieu Manager

PAY RANGE:

$37-$44 Per Hour

REPORTS TO:

Director of Nursing

DESCRIPTION OF POSITION:

The Milieu Manager supports the nursing staff and oversees the MHTs/Lead MHTs on the floor in maintaining a therapeutic milieu by performing routinely assigned tasks and carrying out patient care activities within the scope of training and experience. Supports a therapeutic setting; ensures safety and well-being of patients.

KEY RESPONSIBILITIES

Assists in the planning, facilitating and evaluating of MHT activities with oversight of unit safety and programming
Continually monitors and enforces compliance with unit/program rules.
Demonstrates the ability to employ de-escalation and therapeutic interventions as needed.
Responsible for management of the patient environment and oversight of completing unit safety checks
Available to staff, providing regular performance training and feedback; develops professional skills and encourages growth
Complete and deliver reviews as assigned for MHT's and MHT Leads
Assists in training, planning, facilitating and evaluating of MHT activities with oversight of unit safety and programming
Provides structure and safety to the milieu environment as directed by hospital and unit procedures
Assists with New Employee Orientation, assists with development of MHT career track and participates in the development and selection of MHT and MHT Lead preceptors
Completes training, certification and re-certification, as well as tracking for annual compliance utilizing HWC, or the facility’s current approved training program for verbal de-escalation and manual holds, as deemed necessary by the Director of Nursing, to assist the education department
Conducts video review and provides education and coaching for improper technique.
Engages in verbal de-escalation and manual holds to model appropriate technique, initiates debriefing and fosters environment for training, education and technique improvement
Participates in observation, data collection and reporting, compliance monitoring, process improvement, tracking and documentation for Quality Assurance and Performance Improvement
Assists with quality measures to improve healthcare quality and safety in the Nursing DepartmentUnit assignment as an MHT, if deemed appropriate by the Director of Nursing
Provides services that support MHTs, nurses, clinical services staff, activity therapists, and other departments in various activities
Acts in the best interest of the patient and Santa Rosa Behavioral Healthcare Hospital at all times
Carries out clerical and administrative assignment to support patient care and department and organization operations
Completes orientation and competency assessments as required for position.
Assists in providing education, orientation and competency completion with MHT's and MHT Lead's
Upholds the Organization’s ethics and customer service standards.
This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of Santa Rosa Behavioral Healthcare Hospital
Assists in shadowing MHT's and MHT Lead's, as assigned
Participates in MHT and MHT Lead interviews, as assigned
Other related duties, as requested

Requirements

POSITION Requirements:

Education/Licensure

Bachelor's degree required
Minimum five (5) years in an inpatient/outpatient psychiatric/mental health setting with understanding psychiatric patient care techniques
In lieu of Bachelor's degree, must have a minimum of eight (8) years in an inpatient/outpatient psychiatric/mental health setting with understanding psychiatric patient care techniques
Minimum two (2) years of supervision required
Demonstrated understanding of mental illness and related behavioral management techniques required
Previous experience in the development of therapeutic programs targeting for special populations preferred
All direct patient care staff will be trained in BLS (CPR), which must be renewed every 2 years
Verbal de-escalation and physical intervention program as approved by the DON

Knowledge and Experience

Familiarity with medical and psychological terminology and human behavior principles preferred
Experience with therapeutic limit-setting or other behavior management modalities helpful
Must maintain professional boundaries

Skills and Abilities

Maintains confidentiality of patients at all times
Sensitivity to and willingness to interact with persons of various social, cultural, economic and educational backgrounds
Proficiency with software and/or equipment (Microsoft Office applications including Outlook, Word, and Excel)
Strong organizational skills with ability to prioritize projects, manage multiple tasks, and meet deadlines
Strong written and verbal communication skills; legible handwriting
Skills in teaching or assisting with activities of daily living
Ability to work independently and as part of a team
Good judgment, problem solving and decision-making skills
Demonstrated commitment to working collaboratively as well as possessing the skills to lead, influence, and motivate others
Ability to work in a fast-paced, expanding environment
Ability to exercise self-control in potentially volatile situations
Ability to work and concentrate amidst distractions such as noise, conversation, a foot traffic
Ability to handle interruptions and multi-task

Physical Requirements

While performing the duties of this job, this position is frequently required to do the following:

Stoop, kneel, crouch, reach, and stand for sustained period of time
Walk, push, pull, lift, carry objects from a lower to higher position or horizontally from position to position or otherwise move objects
Feel sizes, shapes, temperatures, and textures by touching with skin, particularly that of the fingertips
Express or exchange ideas orally and potentially loudly, accurately, or quickly
Minimum standard of hearing ranges
Lift up to 50 pounds, exert up to 100 pounds of force occasionally, and/or up to 30 pounds of force frequently
Minimum standard of visual acuity with or without correction
While worker may possibly be subjected to temperature changes, the worker is generally not substantially exposed to adverse environmental conditions as the work is predominantly inside

Benefits